Instructional Designer

Right Networks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms and technology companies. More than 10,000 accounting firms and 60,000 SMBs count on us to run their business every day.

We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect.

Job Overview

The Instructional Designer is part of the Rootworks Education Services team. This role is primarily responsible for collaborating with subject experts to design and support the development of engaging, innovative, relevant and impactful adult e-learning programs and initiatives and helping to manage the Rootworks’ web-based LMS system. The Instructional Designer is empowered to utilize their knowledge of adult learning principles to assist in creating and delivering appropriate web-based learning resources and in-person experiences for external members. The Instructional Designer will report to the Manager of Instruction. This is a remote work position.

The Instructional Designer’s unique skills and abilities:

• Applies knowledge of adult learning principles, instructional design, and business development to create inspiring, user-friendly, inclusive, and impactful learning experiences for external members.
• Translates complex processes and strategies into structured learning assets for business owners and their staff.
• Possesses a passion for helping people learn and grow their business.
• Exhibits a high-level of problem-solving, communication and collaboration skills.
• Knowledge of LMS systems and their capabilities.

Responsibilities

• Collaborate with subject matter experts to write, design, develop, deliver, and manage effective member-facing learning content using instructional design techniques in conjunction with adult learning theories on the following Rootworks principles:
  • Firm management, including project management, billing, and financial metrics.
  • Tax, Bookkeeping, and Payroll services.
  • Culture and staff management for small-medium businesses.
• Design learning assessments and surveys to evaluate course effectiveness, learner application, and ROI.
• Manage individual project plans to meet instructional design deadlines as well as project team deadlines for courses, curriculum and other L&D efforts.
• Create and maintain virtual and e-Learning course templates to be used by the Education Services, Marketing Solutions and other applicable teams.
• Support the Education Services Managers, Coaches and Trainers by preparing for and executing webinars and on-premise Rootworks events.
• Help maintain and ensure consistency and quality in training content and tools within the Rootworks Learning Management System.
• Ensure all educational materials, presentations, and published resources adhere to design standards.
• Respond to support questions as they relate to resources that make up Rootworks educational offerings.
• Assist with managing continuing education (CPE) data and maintaining compliance with NASBA standards.

Requirements

• Education: Bachelor's degree or Learning & Development Instructional Design related business experience required. 2 years of Instructional Design experience required.
• Absent a bachelor’s degree, a candidate for the position will have an associates degree plus 4 years of Instructional Design experience, creating and delivering online training, and have experience creating educational materials.
• Experience with content creation and management of adult-learning materials in an LMS system.
• Experience applying the ADDIE model to create participant-centered learning.
• Experience using one or more Learning Management Systems. Implementation of an LMS system is a plus.
• Success in this role will require a self-starter attitude with the ability to work without constant supervision, open-mindedness and willingness to ask questions, the desire to help our customers to the best of our abilities, and a team-player mentality.
• Quarterly travel.

Benefits

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing volunteer paid time off. We are proud to be an Equal Opportunity Employer!