Vertical Account Manager

Job Discipline Description Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus | Identifies, develops and typically closes new sales opportunities | Creates demand for the organization's products and services by raising their profile with customers | Achieves revenue targets by increasing revenue spend per account | May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies | Responsibilities are within the Account/Relationship Management Function as a generalist or in a combination of Disciplines General Profile Manages accounts in / sells within a large domestic territory or small multi-country territory Plans own territory or account approach and manages own resources Works with complex or large territory/account, products/services, sales or account management processes; may serve as team lead Manages accounts in a large domestic or small multi-country territory Recommended Skills Functional Knowledge: Recognized internally as an expert in an aspect of business, financials, products/services, the market and the needs of assigned accounts Business Expertise: Interprets internal/external business issues and translating them into changes in own activities to react to these business issues Leadership: Typically leads a small sales team but without supervisory authority Problem Solving: Exercises judgment based on the analysis of multiple sources of information Impact: Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills: Solving bigger and more diverse requests/problems for a client

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