What are the responsibilities and job description for the Field Service Technician - Installation Apprentice position at Rite-Hite?
Company Description:
Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. Arbon Equipment, a Rite-Hite company, is North America's premiere distributor of dock and door equipment as well as provider of field installation, maintenance, and repair services. To continue our growth, we have an opening for an Apprentice Field Service Technician focusing on installation in the Charlotte, NC area.
Job Description:
Rite-Hite Service Technicians install, maintain, and repair loading dock equipment and industrial doors at customer facilities throughout the Charlotte area. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact. As an apprentice, you will spend the majority of your time working closely with a senior Technician, learning our products and our customers and developing the skills needed to work on your own.
Required Experience:
Rite-Hite sells the best and we hire the best. While this is an entry-level position, some prior mechanical or electrical experience is helpful. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.
We Offer:
In return for your skills and hard work, Rite-Hite offers competitive pay with annual merit reviews, a comprehensive benefits program (medical, dental, vision, disability and life coverage), and a retirement program with 401(K) including a company match, and profit sharing. We also provide excellent training and ample opportunity for advancement.
Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.