What are the responsibilities and job description for the Host position at River & Fort?
We are looking for a customer-focused Host to join our team! Our Host presents a positive first impression of River & Fort's friendliness, excellent service and high standards. The Host also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table, helping ensure they enjoy an exceptional dining experience and bid Guests farewell as they leave.
Being a natural people person who can quickly build rapport with guests and create a welcoming atmosphere is who we are looking for. Must be detail-oriented and able to manage multiple priorities, rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and your guests.
Responsibilities:
- Greet guests and seat them at tables or in waiting areas
- Provide guests with menus
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Inform guests of and who will be serving them to ensure a smooth handoff to the service staff
- Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate
- Answer the phone.
- Keep the host stand neat, tidy, and presentable for guests.
Qualifications:
- Previous restaurant hosting or serving experience preferred
- Friendly and customer-focused personality
- Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
- Ability to effectively communicate on the telephone
Salary : $14 - $18
