Project Coordinator/Analyst

Description

The Consulting Analyst performs as an entry-level team member to provide both functional and technical project management support to a team of Consultants. The Analyst gathers functional requirements, develops necessary technical specifications and creates documentation during the implementation process.

Essential Functions

• Functions as a junior team member participating on a product implementation team.
• Creates all project documentation including BPD, BPA, BPP, BPML, KT, configuration, requirements, FSD’s technical specifications, and training.
• Gathers and analyzes clients’ business requirements and objectives.
• Analyzes customer’s business requirements and translates them into technical design specifications.
• Writes code to support the implementation of custom requirements.
• Conducts Fit Gap sessions to analyze current state and determine future state needs.
• Prepares for and conducts Fit Gap meetings with stakeholders.
• Provides report building support for technical and functional consultants.
• Performs unit testing on custom developments; troubleshoots and provides resolution of system issues as needed.
• Reviews all functional specifications to support technical consultants in delivering client solutions.
• Creates and delivers high quality presentations to demonstrate custom developments.
• Serves as a product expert and shares knowledge with clients and team members; serves as a customer resource by providing basic systems and functionality training.
• Mentors in support of change management initiatives.
• Develops personal product and implementation knowledge on a continual basis through self-study for specific project resolution.
• Completes ongoing training to develop skill set, attends mentoring one-on-one sessions with manager, completes performance review self-assessments, and updates resume for the purpose of internal career development.
• Completes internal tasks including recording and submitting hours, tracking expenses, and booking travel.
• Participates in Strategic Enablement meetings.
• Performs other duties as assigned.

Essential Functions (Continued)

Required Qualifications

• Bachelor’s Degree in Business, Information Systems, or related field; equivalent experience is acceptable in lieu of degree.

Desired Qualifications

• Prior work in an office setting.

Knowledge, Skills, and Abilities (KSAs)

• Basic knowledge of projects, business scenarios, and technology solutions.
• Ability to work with basic desktop software and the ability to learn additional advanced software.
• Ability to attentively listen and effectively communicate with clients in order to build relationships and influence without authority.
• Ability to work collaboratively as part of a diverse project team, with global stakeholders at all levels, as well as the ability to work autonomously to complete tasks.
• Ability to apply advanced analytical and problem-solving skills with a strong understanding of the solution being implemented, and see issues through from initial hypothesis to a solution.
• Ability to manage time and multiple projects with a high degree of attention to detail; ability to work under pressure to handle a high amount of responsibility and meet deadlines.
• Ability to create and deliver presentations and professional business proposals.
• Strong organizational skills with a commitment to consistent follow-up on client deliverables.
• Self-confidence and the willingness to research answers, learn new skills efficiently, and seek assistance when challenged on a solution.
• Ability to work long hours, including evenings and weekends; willingness to travel to client locations.

Knowledge, Skills, and Abilities (Continued)

Work Environment and Special Consideration

• Works in a professional and/or remote office environment.
• Routinely uses standard office equipment such as computers, monitors, and phones.

Competencies