File Clerk/ Title Office

SAC Finance, Inc./Superior Auto is a growing, regional automotive group that is seeking a File Clerk to join our team. Founded in 1975, we have been helping hard‐working people purchase a vehicle they need despite credit challenges. Our mission is to build relationships that last by providing reliable transportation and convenient financing options. Join our team today!

This is a Full‐Time position, with exceptional benefits and a strong management team. As a File Clerk, you provide superior service at all times to our dealerships and administrative team. As a Title Clerk, you provide superior service at all times. This includes assisting stores with questions regarding titles. Process lien release on paid in full titles from the report, acting as backup to the Title department. At SAC Finance, we seek driven individuals with a positive winning attitude. SAC Finances ideal candidate is seeking more than a job. Instead, you are pursuing a career that offers unlimited growth within the company!

 

Duties and Responsibilities

• Prepare charge off files as they come into the department, status them appropriately.
• Serves as primary back‐up person for Dispatcher.
• Storage of titles until vehicles are sold.
• Storage of “Lien” titles until paid in full or written off.
• Tracking, locating, and/or duplicating lost titles.
• Scans, extracts and uploads titles within the system; files titles when complete.
• Delivers titles to local BMV. 
• Other duties may be assigned as needed.

 

Competencies

• Adaptability ‐ adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups and varying customer needs.
• Creative/Innovative ‐ develops fresh ideas that provide solutions to all types of workplace challenges.
• Customer Focus ‐ builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
• Organizational Awareness ‐ uses knowledge of the workings, structure and culture of the organization and political climate to solve problems and accomplish goals.
• Initiative ‐ recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations.
• Teamwork ‐ promotes cooperation and commitment within a team to achieve goals and deliverables.

Knowledge and Skills

• Ability to work independently with minimal supervision and effective use of time.
• Demonstrates a record of achieving performance goals and objectives.
• Ability to make prudent decisions that are timely, well‐researched and reflect awareness of impact.
• Strong interpersonal skills, including a willingness to consistently provide superior customer service.
• Communicates effectively by providing precise and timely communication.
• Ability to react appropriately under pressure and apply good judgement in ambiguous situations.
• Adaptable to changing business priorities. 
• Ability to work effectively in collaboration with a team to achieve goals and objectives.

 

Experience and Education

• Previous office work of scanning and sorting.
• Mid level of organizational skills required to prioritize duties.
• Must have a valid state driver’s license and a good driving record.
• Must be at least 18 years of age.
• Proficient communication in English.

 

Benefits

• Paid Holidays
• Paid Birthday Off
• Health, Dental and Vision Insurance
• HSA Plan with Employer Contribution
• 401(k)
• And Many More!

 

Working Conditions

Working inside, outside, wet, hot and cold temperatures, humid, dry adequate light and ventilation, moving objects, working with others and working along.

 

*Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

 

**Superior Auto is an Equal Opportunity Employer.