What are the responsibilities and job description for the Inside Sales position at Road Ranger LLC?
Road Ranger, a multi-state Travel Center company, is seeking to add outgoing and driven Inside Sales to the growing Fleet Sales Department at its Schaumburg headquarters!
Position Summary:
Working under the supervision of the Director of Fleet Sales, the Inside Sales team is responsible for contacting and working with potential fleet customers. The ideal candidate will have some knowledge of the trucking industry, sales experience, and the ability to create and work with databases and Excel. As this is an inside sales position, the individual must be comfortable with spending significant time on the telephone and making unsolicited calls to potential customers.
Essential Duties & Responsibilities:
- Responsible for daily cold calls to customers.
- Promote and market the Company Fleet program to attract and retain fleet customers.
- Responsible for following up with customers to obtain contracts and provide additional information.
- Provide support to existing customers.
- Field customer calls, resolve issues, and forward to appropriate salesperson as necessary.
- Assist with the update of customer information in databases.
- Provide a culture of customer satisfaction with new and existing fleet customers.
- Assist in the development and maintenance of reports within the department.
- Fluency in Spanish or at least one Eastern European language is highly desired
- Strong relationship building and business development skills.
- Excellent communication and presentation skills, verbal and written.
- Excellent customer service and listening skills.
- High energy, stamina, and resourcefulness.
- Driven to accomplish goals and objectives.
- Clear, common sense thinker with critical reasoning skills.
- Able to obtain information, evaluate alternatives, seek advice, make recommendations, and take action.
Road Ranger is a proud equal opportunity employer. We are committed to equal employment opportunities, regardless of age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, national origin, marital status or civil partnership/union status, veteran status, citizenship, pregnancy, genetic information, physical or mental disability, or any other status or characteristic protected by federal, state or local law.