What are the responsibilities and job description for the Collections Specialist: II (Intermediate) position at Robert Half?
Robert Half is in need of an ambitious and articulate Collections Specialist. This Collections Specialist role will be based in the Fairfield, Ohio region and will be a long-term contract / temporary employment opportunity. If you are determined to succeed and are looking for a new opportunity, contact us today!
What you get to do every day
- Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
- Maintain and update customer files to ensure data integrity
- Comply with all Federal Fair Credit Reporting Act rules and regulations
- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
- Log all customer payments to the correct reports
- Head all billing and reporting activities in response to deadlines
- Control inbound and outbound collections calls and correspondence
- Correctly process bankruptcy filings when received
- Process Payments
What you get to do every day
- Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
- Maintain and update customer files to ensure data integrity
- Comply with all Federal Fair Credit Reporting Act rules and regulations
- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
- Log all customer payments to the correct reports
- Head all billing and reporting activities in response to deadlines
- Control inbound and outbound collections calls and correspondence
- Correctly process bankruptcy filings when received
- Process Payments
Salary : $21 - $23
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