What are the responsibilities and job description for the collections position at Robert Half?
If you have a strong sense of ownership and attention to detail, you may be right for our Collections Specialist position. Candidates looking to build their careers as finance professionals will have the opportunity to join a growing team in the Wholesale Distribution industry at this position. If you're interested, contact Robert Half today. This Collections Specialist position in the Syracuse, New York region is a long-term contract / temporary to hire opportunity.
Your responsibilities
- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment
- Abide by all Federal Fair Credit Reporting Act rules and regulations
- Maintain and update customer files to sustain data integrity
- Administer all billing and reporting activities in response to deadlines
- Ensure payments are processed
- Document all customer payments to the right reports
- Process bankruptcy filings correctly when received
- Take care of inbound and outbound collections calls and correspondence
Your responsibilities
- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment
- Abide by all Federal Fair Credit Reporting Act rules and regulations
- Maintain and update customer files to sustain data integrity
- Administer all billing and reporting activities in response to deadlines
- Ensure payments are processed
- Document all customer payments to the right reports
- Process bankruptcy filings correctly when received
- Take care of inbound and outbound collections calls and correspondence
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