What are the responsibilities and job description for the Help Desk Analyst position at Robert Half?
Robert Half might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. This is a great job for a creative with a talent for solving both routine and unique problems. This role will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Lincolnwood, Illinois area and is a long-term contract / contract / temporary opportunity.
Responsibilities
- Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups
- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
- Independently investigate and implement solutions to technical issues
- Contribute IT support for productivity software, operating systems, and a variety of other applications used internally
Responsibilities
- Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups
- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
- Independently investigate and implement solutions to technical issues
- Contribute IT support for productivity software, operating systems, and a variety of other applications used internally
Salary : $24 - $28
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