What are the responsibilities and job description for the Help Desk Analyst position at Robert Half?
Robert Half might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced work environment at a company in the Retail industry. We have a great opportunity for a creative with a talent for solving both routine and unique problems. The ideal candidate is ready to support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Millwood, New York area and is a permanent opportunity.What you get to do every day- Respond and follow up on technical help tickets submitted via phone, email, and walk-ups- Pinpoint recurring technical issues and present solutions to address the root of the problems- Independently investigate and implement solutions to technical issues - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Salary : $50,000 - $57,000
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