What are the responsibilities and job description for the Help Desk Analyst position at Robert Half?
Robert Half is actively in need of a Help Desk Analyst to support local and field users in a growing company in the Financial Services industry. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Mcallen, Texas area and is a permanent opportunity.Your responsibilities in this role- Solve technical help tickets submitted via phone, email, and walk-ups- Provide IT support for operating systems, productivity software, and a variety of other applications used internally- Independently investigate and implement solutions to technical issues - Identify recurring technical issues and propose solutions to address the root of the problems
Salary : $40,000
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