Salary Resume Critique Job Openings

Help Desk Manager

Robert Half
Saint Paul, MN Full Time
POSTED ON 6/11/2023 CLOSED ON 7/14/2023

What are the responsibilities and job description for the Help Desk Manager position at Robert Half?

Our St. Paul client is looking for an experienced Helpdesk Manager to add to their team. This role will be responsible for over-seeing and mentoring 12 Helpdesk technicians.


Experience should include:

* ITIL certified and an understanding of ITSM processes

* Monitoring Service desk for Ticket SLAs, Priorities,

Pending Mass Issues and re-occurring Issues

* Managing metrics and KPI's

* Developing and maintaining training guides


For immediate consideration, please send your resume to Kirsten Carlson



Requirements

PC Desktop - Workstation

Salary : $110,000 - $120,000

Housing Case Manager
Handy Help LLC -
Saint Paul, MN
View Job Details
Disabilities Services Case Manager
Handy Help LLC -
Saint Paul, MN
View Job Details
IT Help Desk Specialist
ITRGroup -
South Saint Paul, MN
View Job Details

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Help Desk Manager?

Sign up to receive alerts about other jobs on the Help Desk Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$109,417 - $142,860
Income Estimation: 
$150,363 - $192,769

Sign up to receive alerts about other jobs with skills like those required for the Help Desk Manager.

Click the checkbox next to the jobs that you are interested in.

  • Computer Troubleshooting Skill

    • Income Estimation: $115,547 - $147,568

  • End-User Training Skill

    • Income Estimation: $108,465 - $137,175
    • Income Estimation: $109,551 - $143,122
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Robert Half

Property Bookkeeper
Robert Half
Hired Organization Address Centennial, WY Per Diem
Talented and eager Bookkeepers will find a permanent opportunity available via Robert Half. Apply now! This role will co...
Billing Clerk
Robert Half
Hired Organization Address Centennial, WY Per Diem
Robert Half is partnering with a local company seeking an AR/Billing Specialist. The AR/Billing Specialist should have a...
AR and Collections Specialist
Robert Half
Hired Organization Address Smithfield, RI Per Diem
We are in search of an AR and Collections Specialist to join our client based in northern Rhode Island. In this role, yo...
Data Analyst
Robert Half
Hired Organization Address Kaneohe, HI Per Diem
We are offering an exciting opportunity for a Data Analyst- fully remote in Hawaii. This role revolves around analyzing ...
View More Jobs at Robert Half

Not the job you're looking for? Here are some other Help Desk Manager jobs in the Saint Paul, MN area that may be a better fit.

Waiver Case Manager

Handy Help LLC, Saint Paul, MN

Targeted Case Manager

Handy Help LLC, Saint Paul, MN

View More Jobs