What are the responsibilities and job description for the Operations Specialist position at Robert Half?
Robert Half is seeking an Operations Specialist in the Honolulu area. We are seeking a highly motivated and organized individual to join our team as an Operations Specialist with a strong emphasis on client relations. As an Operations Specialist, you play a crucial role in ensuring smooth daily operations and providing excellent service to our clients. The ideal candidate will possess exceptional communication and interpersonal skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. If interested in this role, please call Erica Huggins at 808.452.0256
Responsibilities
- Serve as the primary point of contact for clients, providing exceptional customer service and addressing their inquiries, concerns, and requests promptly and professionally.
- Maintain and update client information in our CRM accurately and in a timely manner.
- Schedule client appointments, meetings, and conference calls, and manage calendars to ensure efficient use of time.
- Assist with the preparation and organization of documents, correspondence, and client files.
- Collaborate with supervisor and other staff members to ensure seamless communication and coordination on client matters.
- Perform general administrative duties, including answering phone calls, managing mail and email correspondence, filing documents, and maintaining office supplies.
Requirements
Requirements
- High school diploma or equivalent; additional certification or degree in business administration or related field is a plus.
- Proven experience as an administrative assistant or in a similar role, preferably in a legal or professional services environment.
- Strong client relations skills with the ability to provide exceptional customer service and handle client inquiries and concerns effectively and professionally.
- Excellent written and verbal communication skills.
- Exceptional organizational and multitasking abilities, with keen attention to detail.
- Proficiency in using computer software and applications, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and client management databases.
- Strong work ethic and the ability to work both independently and collaboratively as part of a team.
Salary : $50,000 - $60,000
