Patient Care Coord/23/HCD121

Ref ID: 00215-0012486826

Classification: Patient Registration

Compensation: $19.00 to $22.00 hourly

As a Patient Access Registrar we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner this enable us to provide high quality compassionate health care service to all who need them regardless of their ability to pay.

Positions in this function are responsible for checking in scheduling appointments answering billing questions and
managing patient medical records for a clinic. Roles may vary based on the size of the clinics.

Primary Responsibilities:
- Communicates directly with patients and / or families either in person or on the phone to complete the registration
process by collecting patient demographics health information and verifying insurance eligibility / benefits
- Responds to patient and caregivers' inquiries always in a compassionate and respectful manner
- Obtaining Benefits and Insurance verification
- Point of Service Cash Collection Co-Pays Deductibles and Coinsurance
- Accurate Computer Data Entry
- Scanning of documents
- Organizes and schedules patient services and appointments for referrals
- Registering and Pre-Registering Patients for Emergency Elective and Scheduled Cases
- Working with various systems including the Patient Registration and Electronic Medical Record
- Generates reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary

Required Qualifications:
- High School Diploma / GED or higher
- 2 years of experience in a Hospital Patient Registration Department Physician office or any medical setting
- 1 years of Customer Service experience
- 1 years of professional experience with insurance policies and procedures
- 1 years of professional experience with Medical Terminology
- Ability to work day shifts Monday through Friday within the operating hours of the site 7:00am - 5:00pm

Preferred Qualifications:
- Previous experience working with Microsoft Office products including Microsoft Word create edit save Microsoft Excel create edit save and Microsoft Outlook send and receive emails
- Bilingual fluency with English and Spanish
- Knowledge of ICD - 9 10 and CPT terminology
- Working knowledge of facility pricing structure and cost estimates
- Previous experience in collecting patient copays deductibles etc
- Experience submitting authorization requests and / or processing referrals
- Insurance Benefits experience and / or knowledge
- Cerner / Invision software experience

We are open Mon-Fri from 7am-5pm.

Salary : $19 - $22