What are the responsibilities and job description for the PC Technician position at Robert Half?
Job Description
Description
Expert problem-solvers who are passionate about the IT Services industry and can clearly communicate complex technical issues to a variety of people are encouraged to apply for this PC Technician role from Robert Half. If you are a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you. The PC Technician Role is a short-term contract / temporary opportunity and will be located in the Palm Beach Gardens, Florida region.
Key responsibilities
- Communicate regularly and effectively with ticket submitters
- Dismantle, box and ship outdated equipment
- Manage equipment inventory, collaborating on purchases as needed
- Provide computer hardware support for PCs, laptops, monitors, servers, and other IT equipment, including diagnoses, repairs, rebuilds, and refurbishments
- Retain records of daily data communication transactions, problems and solutions or installations
- Coordinate with the appropriate vendors to arrange repairs
- Handle data transfers from PC to PC and troubleshoot software/hardware along with break/fix
- Take down, box, move and set up/install on site
- Provide support for functionality testing and end users
- Install printers, and troubleshoot and repair issues
- Ensure the integrity of all electronic data records by following company quality standards
- Manage and carry out a variety of technology implementation projects
- Handle all imaging and preparation tasks for new computers
Requirements
- Desired skills include an understanding of networking such as switching and routing
- Cable Installation experience required
- Comprehensive knowledge of Application Installations
- Be able to prioritize workload and perform in a fast-paced and challenging environment
- Attention to detail and proven ability to follow standard procedures is a requirement
- 1 - 3 years of experience supporting hardware and software for PC and Mac, and knowledge of TCP/IP, DNS, DHCP, LAN, and WAN
- Be able to adapt and thrive in constantly changing environments
- CompTIA A certification mandatory
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Expert problem-solvers who are passionate about the IT Services industry and can clearly communicate complex technical issues to a variety of people are encouraged to apply for this PC Technician role from Robert Half. If you are a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you. The PC Technician Role is a short-term contract / temporary opportunity and will be located in the Palm Beach Gardens, Florida region.
Key responsibilities
- Communicate regularly and effectively with ticket submitters
- Dismantle, box and ship outdated equipment
- Manage equipment inventory, collaborating on purchases as needed
- Provide computer hardware support for PCs, laptops, monitors, servers, and other IT equipment, including diagnoses, repairs, rebuilds, and refurbishments
- Retain records of daily data communication transactions, problems and solutions or installations
- Coordinate with the appropriate vendors to arrange repairs
- Handle data transfers from PC to PC and troubleshoot software/hardware along with break/fix
- Take down, box, move and set up/install on site
- Provide support for functionality testing and end users
- Install printers, and troubleshoot and repair issues
- Ensure the integrity of all electronic data records by following company quality standards
- Manage and carry out a variety of technology implementation projects
- Handle all imaging and preparation tasks for new computers
Requirements
- Desired skills include an understanding of networking such as switching and routing
- Cable Installation experience required
- Comprehensive knowledge of Application Installations
- Be able to prioritize workload and perform in a fast-paced and challenging environment
- Attention to detail and proven ability to follow standard procedures is a requirement
- 1 - 3 years of experience supporting hardware and software for PC and Mac, and knowledge of TCP/IP, DNS, DHCP, LAN, and WAN
- Be able to adapt and thrive in constantly changing environments
- CompTIA A certification mandatory
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
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