Sales Assistant

Job Description

Job Description

We are in the market for a Sales Assistant to join our Manufacturing team based in Dayton, Ohio. This role offers a contract to permanent employment opportunity where you will be acting as a liaison between customers and our company.

You will be tasked with handling customer queries, including complaints, orders, errors, account questions, billing, cancellations, and more.

Responsibilities :

• Act as a liaison between customers and the company, ensuring effective communication
• Assist customers with their complaints, orders, errors, account queries, billing issues, cancellations, and other inquiries
• Utilize Microsoft Excel and Word to maintain and update customer records accurately
• Use your customer service experience to provide exceptional service to all customers
• Generate reports as needed to track and analyze customer interactions and data
• Ensure all data entries are accurate and up to date
• Use your strong communication skills to handle customer inquiries effectively and professionally
• Take appropriate actions for monitoring customer accounts
• Maintain a customer-focused approach to all tasks, ensuring customer satisfaction at all times.

For immediate consideration, call Alison at 937.224.8326.

• Proficiency in Microsoft Excel and Word is required
• Experience in customer service or CSR role is necessary
• Ability to perform order entry and data entry tasks with accuracy
• Familiarity with alphanumeric data entry is essential
• Experience in generating reports is needed
• Strong communication and interpersonal skills are required
• Ability to work in a fast-paced manufacturing environment
• Must be able to handle customer queries and provide appropriate solutions
• High attention to detail and organizational skills are necessary
• Problem-solving skills and the ability to work under pressure is important
• Knowledge of the manufacturing industry will be considered an asset.
1 day ago

Salary : $16 - $18