Office Administrator

JOB DESCRIPTION:

OFFICE ADMINISTRATOR

How would you like to work in a fun, fast-paced and customer-focused role? Do you genuinely enjoy working with people? We are looking for an Office Administrator to help our residents and guests live the good life!

POSITION SUMMARY:

The Office Administrator handles routine office duties and administrative responsibilities of the resort, working closely with the resort manager and team members. This is a full-time position.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The essential functions include, but are not limited to the following:

• Greet & establish a rapport with guests, residents, prospective residents and vendors
• Answer calls efficiently for reservations and call customers when needed
• Report resort comments, suggestions and complaints to the Resort Manager
• Efficiently check guests in and out, handling reservations and walk-in guests
• Collect rent, deposits and payment for other services in Rent Manager and Campspot
• Make delinquent calls for site rental payments as directed
• Send emails to residents and potential guests as needed
• Upload resident files and resident/guest communication to Rent Manager
• Prepare and distribute resort communication such as rile reminders, violations, etc.
• Ensure office supplies are sufficiently stocked and prepare orders as needed
• Contact maintenance when need for guests with any potential problems
• Organize and streamline documentation in the office
• Input meter readings
• Manage Rent Manager reservations – long term guests
• Manage Campspot reservations – short term guests
• Other duties as assigned

REQUIREMENTS:

• 2 years Office Experience

• High School Diploma or GED
• Excellent verbal and written communication
• Outgoing and friendly personality
• Strong organizational skills
• Ability to work well with others, inside as well as outside the company
• Ability to multitask
• Good problem-solving skills
• Provide data entry in a timely and proficient manner
• Professional Appearance
• Experience with Microsoft Word, Excel and Outlook

SALARY:

This is a fulltime position, M-F, pay DOE.

At Roberts Resorts, you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. Out Team Members are a huge part in our upward mobility to make Sunrise RV Resort the Premier RV Resort in Arizona.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental Pay:

• Signing bonus

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location