People Operations Specialist

About Robin:

Robin is the leading hybrid workplace experience platform. Since 2014, we’ve empowered people to do their best work by building tech solutions that fuel vibrant workplace experiences. Our platform redefines work and community building for hybrid companies everywhere. With industry-leading desk booking and room scheduling software alongside our powerful workplace analytics, our mission is to empower people to do great work and foster a sense of community.

Hybrid Work. We believe in creating a workplace environment where magic happens, where the best work gets done when employees have the best of both worlds. Some days that’s conjuring up innovation from the comfort of home, and there are other days when that takes place at our Robin HQ, located in the Seaport District of Boston. As our teams value the energy of in-person collaboration and the productivity of heads-down remote work, we ask our Robinauts to come into the office at least two days a week, so we can live by our customers’ experiences and address pain points to make our product even better.

We’re looking for an inspiring People Operations Specialist to join our People team focused on playing a pivotal role in managing and administering employee benefits programs within our organization along with providing support to our ongoing People Team activities.

• Manage the day-to-day administration of employee benefits programs, including health insurance, retirement plans, and other fringe benefits.
• Develop and distribute communication materials related to benefits programs, including open enrollment materials, plan summaries, and updates on policy changes.
• Manage all US employee leaves of absence.
• Conduct employee education sessions to enhance understanding of benefits offerings and enrollment processes.
• Support People team initiatives such as our quarterly performance management cycles, new employee orientation and employee onboarding & offboarding activities. 
• Contribute to the development and implementation of strategic initiatives aimed at enhancing the overall employee experience.

• Managed benefit programs and leaves of absence in a company with a strong employee presence in Massachusetts and nationally.
• An understanding of US benefits regulations, including FMLA & MAPFML.
• Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
• The ability to maintain confidentiality and handle sensitive information with discretion.

• Drive: You understand how to support employees through sensitive life moments with discretion while moving challenging situations forward to a resolution.
• Innovate: You look for ways to improve benefit offerings based on industry trends and apply your knowledge of the space to ensure Robin being competitive in our offerings. 
• Adapt: You can comfortably work with ambiguity and are able to be flexible based on individual needs and situations. You can bounce back from difficult situations and learn from your mistakes. 
• Unite: You can support diverse groups of people and value different perspectives. You can be confident in the face of difficult situations. 

Benefits:

- Medical & Dental Insurance through Blue Cross Blue Shield covered at 100% for employee-only plans and 85% for family members. 

- Vision Insurance offered through EyeMed

- Company sponsored 401k with up to a 3% match

- Incentive Stock Options

- 100% Paid Parental Leave

- Flexible vacation time (that we actually use!)

- 12 company holidays

Perks:

- Professional Development Stipend 

- Talent Referral Program 

- Recognition perks

- Annual company kickoff in Boston

- In-Office Commuter Stipend

We Celebrate Diversity

Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that  diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it’s our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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