Server

Description

Rock’N Fish, Manhattan Beach is the flagship property of the Zislis Group’s impressive line of inspired restaurants. We provide a fun, casual ambiance where we offer America’s best regional cuisine, refreshing hand-crafted cocktails, and impressive global wines with a California focus, right in the heart of downtown Manhattan Beach.

POSITION SUMMARY:

To abide by our values

-warm and friendly character

-curious intelligence

-caring empathy

-strong work ethic

-self-awareness

And use them to help create a memorable experience for each of our guests, while demonstrating a strong belief in teamwork.

DESCRIPTION:

• Serve food courses and alcoholic beverages to guests and answer any menu or drink questions.
• Set tables neatly and properly.
• Strong communication with kitchen to minimize mistakes on orders, especially allergies or dietary needs.
• Check in with guests to ensure everyone is enjoying themselves.
• Pick-up trays and clean tables as needed to ensure a clean dining area.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day.
• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
• Complete closing duties, including restocking items, rolling silverware etc.
• Adhere to company safety rules- report accidents or unsafe work conditions to MOD.
• Keep uniform and personal appearance clean and professional.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Cultivate positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

QUALIFICATIONS:

• At least two years serving experience.
• Able to greet and seat customers, take orders and deliver orders promptly, accurately and efficiently.
• Make a positive impression at all times.
• Guest oriented with high focus on delivering quality service.
• Strong communication skills.
• Adaptability and the ability to work in a team environment.
• Must be able to expedite orders, attend to customers’ needs, process payments and possess a strong desire to fulfill the desires of the customers at all times.
• Ability to engage in casual conversation with customers without sounding too personal.
• Handling pressure well along with the ability to set priorities and make decisions based on quality.
• Must be well dressed and well spoken.