Security Administrator

The Quicken Loans Security Administrator is a valued member of the team. A Security Administrator is required to maintain flexible hours when needed, as well as display professionalism in representing the Security team. Security Administrators will have the opportunity to grow into other areas of the Security team and Quicken Loans Family of Companies.   Responsibilities - Issue badges to all team members, vendors and new hires - Maintain and update physical security policies and procedures - Answer emergency security line calls and maintain security mailbox during and outside of normal business hours - Handle issues with temporary badges, parking lots, suspicious people, HR separations, buildings that have not been secured after hours and theft inside our locations - Develop relationships with outside vendors to maintain our badge process, policies and procedures - Collaborate with contracted security companies to maintain access control and policies currently in place - Maintain and update our access control software and resolve any access control malfunctions or issues - Develop and maintain a revenue-generating plan for security - Develop automation and policy for issuing tenant/temporary team member access control and badging - Provide additional support to the company investigator involving any issues/cases pertaining to the business that occur in or around our parking areas and facilities - Provide additional support in developing and maintaining our emergency service plan and training programs  Requirements - Ability to adapt to new projects and duties and handle high-stress situations calmly - Excellent time management and communication skills - Professional phone manner and ability to work independently - Aptitude for identifying opportunities or problems and taking action - Flexibility with schedule - Strong interpersonal skills with a passion for client service - Solid knowledge of computer systems, SQL Database and Microsoft Excel - Ability to travel to all of our locations  What’ll Make You Special - Bachelor's degree