What are the responsibilities and job description for the Manager Operations position at Roper St. Francis Healthcare?
Job Summary:
To coordinate Roper St. Francis Healthcare physician offices' operations. These activities include but are not limited to human resources, practice management across all offices, customer service, marketing and sales, community health, fiscal performance and process improvement. To also recruit new providers and assist with integrating new providers and acquired practices into the RSFHC system as well as assist with opening new practice locations.
Minimum Qualifications:
Education and Experience; Bachelor’s Degree in business, health administration, or a related field with 4 years of experience or 9 years of relevant experience to include at least 5 years managing physician office operations. Marketing or healthcare related experience preferred. Mature professional with prior direct sales, business development or marketing experience; previous work experience with physicians highly preferred.
Licensure/Certification: Must have a current and valid SC driver's license and auto insurance.
Primary Source Verification (if applicable): N/A
Knowledge/Skills: Knowledge of physician practice start up, front desk procedures, billing/collections/insurance, medical records, staffing, monitoring and evaluation, practice development, marketing and sales, and human resource management. Knowledge of health care administration, policy and procedure development, fiscal management, and staff development. Skill and abilities to coordinate performance and process improvement to include benchmarking, work in a team environment, implement and oversee inventory control, and implement and oversee appropriate labor productivity based on industry norms. Skill in developing and coordinating staffing levels across all physician offices. Ability to incorporate basic supervisory and management principles into everyday business practice. Skill and ability in developing effective relationships with physicians, advisory boards, regulators, staff, peers, and the general public. Ability to communicate clearly. Skill in problem solving and decision making.
Knowledge of regulatory standards and the skill and ability to meet these standards throughout all physician practices. Skill in developing and implementing job descriptions. Skill and ability to handle conflict resolution. Skill and ability as a participant in committee activities and as facilitator.
Other:
Contacts: Patients, physicians, their office staff and vendors.
Salary : $78,700 - $99,600
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