Job Posting for Office Administration at Rose Pest Solutions
Description
Office Administration manages the day to day administrative activities within the branch. This individual will assist the branch manager with meeting the branch service and sales deadlines.
Responsibilities
Manages day to day updates of the branch operating system
Oversees and reviews all aspects of data entry and posting
Daily focus on branch accounts receivable
Customer scheduling
Specializes in customer resolution and problem solving
Reviews daily data entry, production and deposit
Daily interaction with the Customer Care Center
Assists Branch Manager in compiling accurate payroll data
Maintains files and record keeping according to company guidelines
Manages high volume of correspondence with internal and external customers
Professional interaction and collaboration with service professionals, sales professionals, management, and corporate level employees
Various other tasks approved by branch manager
Requirements
Qualifications
3+ years of office administration and customer service experience
Ability to work independently with little supervision, as well as with a team
Ability to work under pressure and meet deadlines
Ability to positively communicate company initiatives and direction
Excellent customer service, written and verbal communication skills
Working knowledge of Microsoft Outlook, Word, Excel
Excellent attention to detail and organizational skills
High school diploma (required); Associates Degree preferred
Superior communication and interpersonal skills required
Friendly, polite customer service skills on the phone and in person
Listen and respond to customers’ inquiries/complaints
Efficient time management skills
Familiarity with Account Receivables for daily payment processing
Ability to reconcile payment & posting discrepancies
Clerical skills for filing and organization
Experience in collections management
Familiarity with appointment scheduling
Working conditions
Office Environment
Sitting for long periods of time
Physical requirements
Visual and auditory acuity and the ability to focus for long periods of time
Salary.com Estimation for Office Administration in Wheeling, IL
$62,113 to $93,474
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