Access Specialist - Located in Rockford, IL

Let’s change lives together. 

Join a purpose-driven community of champions.

Position Purpose:

Assist in fielding, screening and triaging inquiry calls. Educate callers on Rosecrance and engage clients presenting as clinically appropriate. Provide clinical assessment to determine services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Complete the admissions process for clients entering residential treatment. This includes any pre-certification calls for initial authorization. Participate as a team member in the delivery of addictions treatment services to patients and their families and facilitate the issues of recovery into their daily living situations. On-call is part of this position.

Job Requirements:

• Bachelor’s degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or equivalent experience and training
  • Illinois Certified Addiction Counselor (CADC), or licensed in Illinois as a LSW or LPC which supersedes the CADC within 2 years of employment in addiction services.
  • Excellent written and oral communication skills,
  • Ability to quickly establish rapport,
  • Computer proficiency required,
  • Ability to navigate and complete documentation in the electronic healthcare record,
  • Ability to accurately complete required documentation within the prescribed time frames
  • Knowledge of accepted assessment techniques
  • Knowledge of DSM IV TR diagnoses and appropriate criteria for each diagnosis
  • Belief in the mission and vision of Rosecrance

Qualifications:

• Demonstrated clinical competency in assessments and admissions
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Certified Alcoholism and Substance Abuse Counselor or be certified within 24 months
• Must be emotionally and medically able to perform essential job responsibilities

Essential Responsibilities:

• Schedule and conduct assessment interviews with potential clients and their significant others.
• Formulate initial diagnostic impression and appropriate recommendations.
• Provide case management and counseling services to assigned patients.
• Utilize intervention skills as required to place the patient in the appropriate level of treatment services.
• Maintain knowledge of community, school and recovery resources in order to make appropriate interagency referrals as required.
• Provide networking, linkage and follow-up with referral sources.
• Ensure that patient service records are maintained consistent with standards, rules and regulations.
• Work with the treatment team to develop the individual treatment plan and assist the patients with and treatment plan objectives.
• Document information in the patient service records consistent with rules and regulations.
• Participate in staffing sessions to review patient’s progress and establish future clinical direction.
• Assume on-call responsibilities as scheduled or when necessary.
• Serve as a member of the Access Team and participate in all team meetings and activities.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Ethics.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by management.

Schedule: 8 hour shifts

• Schedule is Tuesday-Saturday; (Tu/We 9:30am-6pm, Th 11:30am-8pm, Fr/Sat 8:30am-5pm).

Work Location: Rosecrance Griffin Williamson Campus – Rockford, IL

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan and certain facilities offering an on-site gym

About Us:  Rosecrance is a leading non-profit provider of comprehensive behavioral health services in the United States. With over 100 years of experience, Rosecrance is dedicated to helping individuals and families overcome substance abuse and mental health challenges. We operate a network of treatment centers and outpatient programs, offering evidence-based therapies and compassionate care to promote lasting recovery.

To Apply:  If you are passionate about making a difference in the lives of individuals and families affected by substance abuse and mental health disorders, we invite you to join our team at Rosecrance. Note: Only candidates selected for an interview will be contacted.

EEO: Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

About the Company:
Rosecrance Inc.