Case Manager - Child/Family

Position Purpose: Provides mental health rehabilitation services and supports adults and families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations.

Qualifications/Basic Job Requirements:

• Bachelor degree Psychology, Counseling, Social Work, or other related field, or equivalent experience and training
• Must qualify at a minimum as a MHP per Illinois Department of Mental Health Rule 132.
• Excellent written and oral communication skills,
• Ability to quickly establish rapport,
• Computer proficiency required,
• Ability to navigate and complete documentation in the electronic healthcare record,
• Ability to accurately complete required documentation within the prescribed time frames
• Skilled in conducting individual, family and group counseling,
• Ability to present and coordinate lectures for clients, parents, staff or community resources,
• Self-starter with ability to work independently,
• Ability to work within a team,
• Valid driver’s license and ability to meet Agency insurance requirements,
• Must have own transportation.
• Belief in the mission and vision of Rosecrance

Essential Responsibilities:

1. Work hours prescribed by and any additional hours deemed necessary for the responsibilities assigned.
2. Ability to motivate and problem solve with staff regarding effective clinical practices.
3. Ability to be self-motived, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
4. Skills to adapt verbal and written communication to the language and style of the client and their family.
5. Complete all necessary documentation with in the appropriate time lines.
6. Undertake primary case management responsibilities for designated clients.
7. Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
8. Ensure that client service records are maintained consistent with regulations.
9. Maintain communications with all staff (e.g. admissions, process, and discharge plans).
10. Ability to coordinate services from a variety of community resources
11. Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
12. Present workshops, lectures and training to clients, families, staff and community groups as needed.
13. Be familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
14. Serve as a member of the Clinical Team and participate in all team meetings and activities.
15. Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
16. Deliver exceptional customer service consistently to every customer.
17. Serve as a role model and demonstrate positive guest relations in representing the agency.
18. Assume other related responsibilities as delegated by management.

Job Type: Full-time

Pay: Based on education, experience and credentials

Benefits:

• Health insurance with multiple plan options to meet your needs
• Flexible Spending Account
• Health Savings Account with company contribution
• Dental insurance
• Vision insurance
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance (qualifications apply)
• Licensure/certification reimbursement (qualifications apply)
• Paid Time Off
• Referral program
• Wellness plan
• Certain facilities offering on-site gym

Schedule: 8 hour shifts

• Monday - Friday 8:30am - 5:00pm

Work Location: Rosecrance Ware Center – Rockford, IL

Rosecrance is an equal opportunity employer.

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