What are the responsibilities and job description for the Host/Hostess position at Rosie's Restaurant & Bar?
Rosie’s Restaurant and Bar, LLC. Is looking for a mature Host or Hostess to join our team and be the first point of contact for our guests!
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities
- Welcome guests to the restaurant
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort guests to assigned dining or bar areas
- Provide menus and announce server’s name
- Greet guests upon their departure
- Coordinate with servers about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address guests’ queries
- Assist servers as needed
Requirements
- Previous work experience as a Host/Host or Server
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
Please apply now with your resume for immediate consideration! This can be a full or part time position!
Job Types: Full-time, Part-time
Pay: $13.00 - $17.00 per hour
Benefits:
- Employee discount
Physical Setting:
- Casual dining restaurant
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Experience:
- Host/Hostess Experience: 2 years (Preferred)
Work Location: One location