What are the responsibilities and job description for the Night Stock Associate position at Ross Stores?
Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!
Greets and responds to all customers in a courteous and friendly manner. Ensures proper merchandise presentation. Operates cash register in accordance with policies and procedures. Maintains a clean work area at all times. Provides customer service according to the Star Service program guidelines. Associate may assist in specialized areas of store including, Cash Office, Front End, Fitting Room, Stock Room, Fine Jewelry or Customer Service.RESPONSIBILITIES:
- Maintains good quality customer service at all times
- Ensures proper merchandise presentation is maintained in accordance with company standards
- Execution of cashier responsibilities within in company policies and procedures
- Responsible for controlling shortage through personal awareness and compliance with company standards and theft deterrents
- Additional tasks and responsibilities as assigned by store management.
COMPETENCIES:
- Customer Service
- Adaptability
- Communication
- Teamwork
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
- Ability to interact with customers and co-workers in a friendly, cooperative and pleasant manner
- Good communication skills
- Able to meet normal store demands which includes standing, lifting, loading and unloading trucks, and unpacking merchandise
- Ability to work variety of shifts
SUPERVISORY RESPONSIBILITIES: None