Join the Leader in the Home Healthcare Industry
Rotech Healthcare Inc. is a national leader in providing Respiratory and Sleep Apnea treatment as well as home medical equipment. Each and every day, thousands of employees contribute to delivering outstanding customer service and patient care through hundreds of locations across 48 states. Additional information can be found at [ Link Removed ]
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JOB INFORMATIONSummary
We are seeking a dedicated Patient Care Coordinator for our Sleep Central Murray, KY Operations. In this position you will be responsible for contacting all patients regarding delivery of equipment, taking patient orders, verifying patient information and placing the order in a timely manner.
Essential Duties and Responsibilities
Supervisory Responsibilities
Employment is contingent on
Education and/or Experience
Skills, Knowledge and Abilities
Physical Demands
Machines, Equipment and Technical Abilities
Work Environment
Rotech Offers
Benefits
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The hiring manager will review your resume and contact you if your qualifications match our needs. We appreciate your interest in Rotech Healthcare Inc.
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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities
Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Responsibilities:
We are seeking a dedicated Patient Care Coordinator for our Sleep Central Murray, KY Operations. In this position you will be responsible for contacting all patients regarding delivery of equipment, taking patient orders, verifying patient information and placing the order in a timely manner., * After Hours Call Center of Sleep Center works during Non-Business hours (Sleep Center has both Business and Non Business hours. Non Business hours is our After Hours Call Center) * Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling * Obtains medically necessary documentation * Processes patient orders through Online Pharmacy system * Resolves tracking issues and reschedules shipping orders for patients * Troubleshoots problems based on patient input regarding the scope and/or magnitude of failure * Verifies orders are complete * Performs other duties as assigned, * After Hours Call Center of Sleep Center works during Non-Business hours (Sleep Center has both Business and Non Business hours. Non Business hours is our After Hours Call Center) * Requires sitting, walking, standing, talking or listening * Requires close vision to small print on computer and or paperwork Machines, Equipment and Technical Abilities * Email transmission and communication * Internet navigation and research * Microsoft applications including but not limited to Word, Excel, Power-Point, Publisher, Access, etc. * Office equipment; fax machine, copier, printer, phone and computer * Understanding use of all applicable home medical equipment and supplies
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Health Information Management Skill
HIPAA Compliance Skill
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