What are the responsibilities and job description for the Office Assistant position at Roto Rooter?
Roto-Rooter, St. Clouds premier provider of plumbing and drain cleaning services, is looking for a unique individual to join our team as a full time General Office Staff member.
The selected candidate will have a dynamic phone presence, excellent problem solving and customer service skills, and a working knowledge of computer software.
Essential Functions Of The Position Include:
Provide world class customer service through scheduling, communication and follow-up with our customers.
Dispatch and communicate with technicians efficiently to maximize their productivity and ensure customer experience is excellent.
Follow-up with customers to ensure they are happy with our services.
Follow-up with customers to schedule work on provided estimates.
General data entry and organization of files.
We are looking for someone who will put the customer first! In addition to excellent customer service, the selected candidate will possess above average computer skills with solid typing ability, attention to detail, ability to work a flexible schedule that may include nights and weekends, and thorough knowledge of the surrounding areas.
If you are an energetic, self-starter with a focus on achievement, please send your resume
Benefits
•Medical Benefits
•Paid Vacation
•Paid Training
•401K w/ Company match
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary : $32,000 - $50,000