What are the responsibilities and job description for the Landscape Regional Manager position at Rotolo Consultants, Inc. (RCI)?
Rotolo Consultants, Inc. (RCI) is looking for talented individuals seeking to join one of North America’s fastest-growing landscaping companies. If you are looking for a rewarding career with constant professional development and growth- look no further. Join RCI and grow the future with us!
AS A REGIONAL MANAGER
You will be responsible for the overall customer experience while working closely with Area Managers to ensure the delivery of contracted services as promised and within budget.
Department: Landscape Maintenance
Reports To: Division Manager
FLSA Status: Exempt
REGIONAL MANAGER DUTIES INCLUDE
- Manage and direct Overall Customer Experience
- Direct initial Site Assessments to determine what our program will fix and won’t
- Lead new customer orientation. Align customer expectations with program deliverables: Who, What, When, Why
- Manage overall program execution according to SOS
- Perform regular site audits to ensure quality standards
- Create and manage Opportunity Pipeline per property
- Work with customer to establish annual enhancement budget
- Photo document growth and improvement of key areas per property annually
- Proactively communicate property issues, upcoming services, etc. w/ Customers and AMs
- Oversee prompt response to customer generated issues and manage appropriate resolution
- Conduct annual contract review and renewal with customers
- Direct and assist Area Managers daily
- Work with Area Managers to meet or exceed property GM budgets
- Participate in meetings and assist Division Manager in overall leadership of the Division
- Other duties may be assigned.
QUALIFICATIONS
- Bachelor’s Degree is preferred.
- 3-5 years related industry experience.
- Will be required to obtain relevant industry certifications within 12 months
- Experience in business management, including basic accounting skills.
- Valid driver’s license and clean MVR.
COMPENSATION / BENEFITS
- $60,000.00 - $90,000.00 per year
- Medical, Dental, Vision, Liability and several more supplemental insurance options
- 401K plan with partial match*
- Paid Vacation, Sick Leave and Holidays*
EDUCATION
Bachelor or Master’s Degree in Horticulture/ Turf Management or a related field is preferred.
LICENSE
Driver's License and clear Motor Vehicle Record (MVR).
KEY PERFORMANCE METRICS
- Sales to budget
- GM to budget
- Customer Retention
- Service Quality Score
- Customer Satisfaction Score
EXTRAORDINARY WORK CONDITIONS
- Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings, or weekends as necessary
- Extensive driving within designated work areas
- Must be capable of working outdoors and visiting job sites on a regular basis
EQUIPMENT/ MACHINERY USED
- Computers and peripherals
- Multi-line telephone system
- All office equipment, copy machine, fax machine etc.
RCI is an Equal Employment Opportunity and E-Verify Employer.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Weekend availability
Application Question(s):
- To best match your expectations with our current openings, please describe your salary expectations to fulfill a Regional Landscaping Manager position.
- To help us best match your experience with our current opportunities, please describe how your previous work experience has prepared you to fulfill a role such as this.
Experience:
- Landscape Management: 5 years (Required)
- Landscape maintenance: 5 years (Required)
- Horticulture: 5 years (Preferred)
Language:
- Spanish (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: Multiple Locations