What are the responsibilities and job description for the IT Apprentice position at Rotork?
Closing Date: 30th April 2022
Reports To: Service Delivery Manager
Location: Houston, TX
Area Of Interest: IT
Contact: Andreina Ramirez
( rotork.recruitment@rotork.com )
Position Summary
The Opportunity
This role is key in responding to, documenting, and resolving service tickets in a timely manner ensuring we are all following the support level agreement at Rotork.
Reporting to the Service Delivery Manager, this role will have the opportunity to understand overall concepts of cybersecurity, network configuration/support, system administration, azure, and Microsoft administration.
A candidate will be well suited for the IT apprentice role if one is seeking exposure to different facets of Information Technology, able to support on a global aspect, and highly motivated by continuous growth.
Experience Requirements:
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.
To apply for this role, please submit your up to date CV.
Reports To: Service Delivery Manager
Location: Houston, TX
Area Of Interest: IT
Contact: Andreina Ramirez
( rotork.recruitment@rotork.com )
Position Summary
The Opportunity
This role is key in responding to, documenting, and resolving service tickets in a timely manner ensuring we are all following the support level agreement at Rotork.
Reporting to the Service Delivery Manager, this role will have the opportunity to understand overall concepts of cybersecurity, network configuration/support, system administration, azure, and Microsoft administration.
A candidate will be well suited for the IT apprentice role if one is seeking exposure to different facets of Information Technology, able to support on a global aspect, and highly motivated by continuous growth.
Experience Requirements:
- Willingness to learn with end-user desktop support, computer operations environment, and the IT ticketing system, ServiceNow.
- Understanding the overall concept of – Active Directory, Microsoft O365 Administration, and Office Suite Microsoft Windows Server 2008, 2012 and 2016.
- Proficient with desktop environments (Windows 10 & Windows 11).
- Exceptional customer service skills and the ability to learn and work with a team.
- Organisation – self-motivated with good time management skills to manage own workload.
- Communication – excellent listening plus written and spoken skills. Empathise and understand different cultures.
- Analytical thinker – resolve problems with a strong focus on attention to detail.
- Adaptable – cope with the unexpected, manage problems.
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.
To apply for this role, please submit your up to date CV.
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