Learning and Development Manager

Position Summary:

The Learning and Development Manager is responsible for improving the productivity and efficiency of the Learning and Development Department. S/He manages the training delivery services of the department and implement all scheduled training courses. This position assesses developmental needs across the enterprise to drive training initiatives and identifies and arranges suitable training solutions. This position actively searches, creatively designs and implements effective methods to educate, enhance performance, and recognize performance.

The Learning and Development Manager is responsible for creating and implementing training programs and overseeing the development of careers. Sets performance metrics, evaluates productivity, and helps workers create long-term career plans within the organization.

Primary Responsibilities:

• Manage staff of Instructional Designers.
• Conducts training and development needs assessment.
• Evaluate needs of company and plan training programs accordingly.
• Proposes training and development objectives and programs.
• Develop, implement, and monitor training programs within an organization.
• Develops and monitors spending against the departmental budget.
• Obtains and/or develops effective training materials utilizing a variety of media.
• Trains and coaches’ all staff involved in employee development efforts.
• Plans, organizes, facilitates, and orders supplies for employee development and training events.
• Develops and maintains organizational communications such as bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources.
• Conducts follow-up studies of all completed training to evaluate and measure results.
• Modifies programs as needed.
• Exemplifies the desired culture and philosophies of the organization.
• Works effectively as a team member with other members of management and the HR staff.
• Supervise technical training for staff.
• Conduct orientation sessions.
• Conduct continuing education training.
• Provide and conduct leadership development education.
• Create brochures and training materials.
• Develop multimedia visual aids and presentations.
• Create testing and evaluation processes.
• Conduct performance evaluations.
• Provide performance feedback.
• Provide company with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Build solid cross-functional relationships.
• Define project schedules and manage multiple projects simultaneously.
• Assists in the development and/or recommends new or enhanced training and development policies and procedures.
• Provide logistical support, course development, delivery, evaluation, process measurements, and cost management.
• Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets.
• Assist in the development and/or recommends new or enhanced oversight on department key performance indicators.
• Assist with the development of strategic plans.
• Other assigned duties, including, but not limited to, various training, project management, and administrative tasks, as needed
• Incumbent will be responsible for meeting RoundPoint’s commitment to compliance.

Qualifications:

Required:

• Bachelor’s degree or equivalent in Adult Education, Instructional Design, Business, Communication or related discipline.
• Minimum of 5 years of experience in training.
• Minimum of 3-5 years of management experience.
• Willingness and ability to quickly learn business policies and procedures.
• Demonstrated track record training, coaching, developing professionals.
• Ability to train with energy, enthusiasm, and dedication.
• Capable of utilizing a multitude of delivery techniques and activities, to engage adult learners while relating critical concepts.
• Ability to research design and conduct effective training for adult learners within a classroom setting and in distance learning environments.
• Possesses and applies a broad knowledge of training and development techniques, tools and processes.
• Strong communication, presentation, and interpersonal skills.
• Proficient in MS Office (esp. PowerPoint).
• Proficient in e-learning software.
• Excellent time management and organizational skills.
• Ability to multi-task in a dynamic environment where priorities change quickly.
• Ability to work with management to establish training goals and objectives through needs assessment while also functioning as a team player.

Desired:

• 3-5 years of experience in Mortgage Industry

RoundPoint’s Employee Value Proposition:  Grow, make a difference, and have fun along the way!

Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work!  That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!

As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community!  Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
• The employee is regularly required to talk or hear.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.