MSR Operations Specialist

Position Summary

The MSR Operations Specialist, known internally as RPX, will be responsible for day-to-day operational related activities. This role will focus on understanding business processes and their relationship to MSR (RPX) acquisitions, and analyzing and identifying areas for process improvement to increase efficiency and provide better service to internal and external customers

The MSR (RPX) Operations Specialist role reports to the MSR (RPX) Operations Manager in the Portfolio Management department. This role works closely with members of the Document Custody and Servicing Transfers teams along with other internal stakeholder and external vendors and clients.

Primary Responsibilities

• Assist Transaction Management team in ensuring delivery of all data and documents required to service loans purchased through bulk and flow transactions
• Act as liaison between RoundPoint’s Loan Administration, Escrow, Investor Reporting and Document Custody departments and external partners
• Utilize key portfolio data and reporting, including generating, validating and presenting weekly and monthly reporting
• Provide ad-hoc reporting and analysis services as required to meet business needs

Qualifications

Required:

• Bachelor’s Degree in Business Administration or other similar discipline, or equal experience or certifications in this field.
• Flexible, action and results oriented, self-starting, and strong analytical skills.
• Demonstrated ability to effectively communicate with both internal and external customers, peers, and management
• Strong proficiency with Microsoft Office
• Comfortable in a fast-paced environment and able to work independently and effectively within a team

Desired:

• One to two years of recent experience in a financial or banking environment desired, but not required

#LI - Remote

RoundPoint’s Employee Value Proposition:

Grow. Make a difference. Have fun along the way.

Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work!  That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!

As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community!  Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee is regularly required to talk or hear. 
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk. 
• The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl. 
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. 
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.