Manager, Cash Operations

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

The Royal Caribbean Group’s Accounting Team has an exciting career opportunity for a full time Manager Cash Operations reporting to the Sr Director Revenue Accounting AP and Special Projects

This position will work on-site in Miramar Florida

Position Summary:

This manager position has responsibility for all aspects of the shared services cash and credit card processing function for the global company This position directs and manages the daily operations of a large multi-currency multi-company cash receipts and cash disbursements processes and related controls This position leads all shared services cash and credit card processing related projects and continuously looks strategically for ways to better support the business This position works on cross functional projects that involve cash and credit card processing and requires significant interaction with other shoreside departments including Revenue Management Reservations Groups Customer Service IT HR Internal Audit Foreign Office Finance Groups and Tax This position directs and coordinates all activities relating to processing of payments travel agent commissions and guest refunds on cruise bookings including all related customer service support This position manages relationships with third party vendor/processors and service providers

Essential Duties and Responsibilities:

Ensures department and individual goals and objectives are met and aligned with the Company’s Accounting department’s policies

• procedures and goals

Manages approximately 30 professional and clerical staff to ensure the department’s goals

• objectives and cash and credit card processing responsibilities are carried out in a well-controlled environment

Proactively works with management from various operational groups (ie Reservations Groups Customer Service Revenue Management Sales

• Marketing) to continuously assess business needs both external and internal as they relate to payment and commission/refund disbursement processes

Identifies the scope and manages related system development/enhancement projects

• including coordination with IT support department

• Monitors internal controls surrounding the receipt and disbursement of cash and credit cards and manages changes as necessary

Responsible for all aspects of the application deposit reconciliation and authorization/settlement of cash cash equivalents and credit card charges received on bookings

• including coordination with third party processor as necessary

Responsible for all aspects of the disbursement of travel agent commissions and guest refunds

• including coordination with third party vendor as necessary

Manages a team that supports all payment processing cash functions travel agent commissions

• guest refunds and cruise bookings

Interviews hires trains and develops employees; plans assigns

• and directs work; conducts performance appraisals; manages employee rewards and discipline; addresses employee payroll issues and resolves personnel issues

• Maintains and establishes systems of internal control in cash and credit card processing to ensure compliance with Sarbanes-Oxley and departmental standards

Creates

• and reviews policies and procedures

Manages the maintenance and development of cash and credit card processing systems including system design implementation

• and testing

• Ensures monthly balance sheet reconciliations are properly and timely performed for all related accounts

Works with other departments to ensure that existing processes or proposed changes are well controlled operating efficiently effectively and identifies improvements

• if necessary

Works with external and internal auditors on financial statement items Sarbanes-Oxley and other audit and review projects

• related to this job function

• Develops presentations and analytical tools to educate / assist Company Management

• Leads or participates in special projects as assigned

Keeps current with cash and credit card processing

• industry and regulatory issues impacting the department

Qualifications Knowledge and Skills:

• Bachelor’s degree in Accounting

• Minimum 10 years accounting experience or related experience in a large corporate environment

Two to three years public accounting experience

Demonstrated experience in management leadership human resource

• and interpersonal skills

Must have knowledge of and be able to apply US

• Generally Accepted Accounting Principles (GAAP)

• Thorough knowledge of principles and practices of accounting including internal controls

Excellent verbal and written communication skills

• Must be able to speak and write English fluently

• The ability to successfully interact with staff of all levels throughout the organization including Royal Caribbean Group senior management

Ability to read analyze and interpret financial reports technical journals

• legal and other general business documents

• Efficient time management and organizational skills

• Working knowledge of PC based applications (Excel/Word/PowerPoint)

• Familiar with data extraction/system query techniques such as Hyperion and AS400 Query

• Good cross cultural effectiveness

• Strong leadership skills

• Ability to coach and develop others

Knowledgeable in business effectiveness

• use of sound judgment

• Proficient in interpersonal effectiveness with customer centric abilities

Preferred Qualifications:

• CPA or Master’s degree highly preferred

• Experience in an audit capacity preferred

• Knowledge of Spanish and other languages language is helpful

Thorough knowledge of general ledger systems

• including JD Edwards is helpful

Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations

While performing job functions the employee is regularly required to sit stand write review and type reports compile data operate a computer communicate listen and assess information

The employee may move about the office complex may travel to other office locations and may lift push pull or move 10 - 15 pounds
Visual requirements include distant close and color vision
• and ability to adjust focus

We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

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