2nd Area Manager

Area Manager

Required Qualifications:

• Bachelor’s degree from an accredited college, preferably in human services.
• Three years of experience working with people with disabilities.
• Three years documented management/supervisory experience - preferably multiple departments or programs.
• Montana driver’s license & insurable driving record per RSD insurance criteria.

* At the discretion of the CEO, a combination of higher education and management/supervisory experience in the field of disabilities may be considered as an equivalent to the education and/or experience qualifications listed above.

Preferred Qualifications:

• Successful completion of agency in-service
• Current certification in First Aid/CPR
• Current Medication Certification
• College of Direct Support Tier I-VI, PSP & Advanced Section
• Behavior management training & MANDT
• Conflict management training
• Computer experience/training
• Experience applying for, maintaining, and overseeing Vocational Rehabilitation services for individuals served.

Supervisor:

• CEO

Positions Supervised:

• Day Program Managers (if applicable), Lead Direct Support Specialist, Direct Support Specialists
• Group Home Managers, Assistant Managers, Lead Direct Care Specialists, Direct Care Specialists
• Supported Living Specialists, Lead Supported Living Specialists
• Job Coaches
• Subs for any of the positions listed above

General Summary of Duties: Under general supervision of the CEO, the work focuses on assisting adults at the day/work services, supported employment services, supported living services, adults in congregate homes, adults receiving vocational rehabilitation services and individuals to achieve their maximum potential and self-sufficiency. This position is responsible for the overall operation of the programs, including but not limited to the following: hiring, corrective action and supervising regular and sub staff members, making recommendations for termination; assessing and prioritizing individuals’ needs and assisting in the formulation of care plans and goals; overseeing all training and individuals daily activities; maintenance of all individuals files/records; keeping individuals safe, clean and comfortable; observing and reporting the physical conditions of individuals; maintaining and submitting various reports, records, bills, inventories, receipts; overseeing expenditures as authorized by CEO and policy; assuring all staff follow their schedules; obtaining substitutes (when needed); maintaining the facility and vehicles; assuring compliance with State contract, worker’s compensation, OSHA, corporation policies, DDP Rules and other regulatory agency requirements; attending Board meetings, management meetings, PSP and IR meetings, and others as needed.

Job Responsibilities

I. Administrative Responsibilities:

• Serves as member of Management Team and participates in management team meetings, as requested by CEO.
• Attends Board and Committee meetings, as requested.
• Attends other meetings, as requested.
• Attends and participates in PSP Committee meetings weekly and other committee meetings, as requested.
• Determines annual goals for contract with State.
• Participates in strategic planning and achievement of annual corporation goals.
• Carries out the administration of program, adhering to the corporation policies, DDP Rules, APS, DPHHS contract, and requirements of other state and federal regulatory agencies, such as Dept. of Labor, OSHA, HUD, Worker’s Compensation, Fire Marshall, etc.

II. Recordkeeping/Reporting Responsibilities:

• Assures that tracking data documents and time cards for staff are submitted to Central Office, as scheduled.
• Assures that reimbursement requests are completed and turned in at least monthly and maintains receipts on all expenditures.
• Assures that all bills are submitted to Central Office in a timely manner so as not to incur service charge.
• Assures that bank statements for all corporation and individuals accounts are reconciled by designated staff and submitted to Central Office, as scheduled.
• Assures that all books and records are maintained, as required by management/policy.
• Assures the completion of monthly evacuation drills and submits to Central Office
• Assures the completion of monthly and quarterly safety/sanitation inspections and reports, as required.
• Assures that an updated inventory is completed annually on all equipment and monthly on all production materials.
• Assures that staff members file incident reports, seizure reports, emergency procedures, etc., as required by corporate policies, DDP Rules and our State contract.
• Maintains and submits attendance records of individuals served and staff as required by Central Office.
• Assures travel vouchers are submitted monthly by all staff.
• Completes quarterly progress reports on contract goals and corporation annual goals.
• Assures annual fire inspections and various other inspections are conducted as required by corporate policy, Including DOL/OSHA, State Fund, DPHHS annual reviews, insurance, etc.
• Assures WAC Certificate is renewed as required.
• Assures congregate license is renewed annually.
• Assures completion of consumer payroll monthly.
• Assures that inventory of individuals’ possessions are maintained and updated annually.
• In coordination with Central Office and Case Management coordinate’s individuals’ monthly income, i.e. Social Security, Indian Trust Funds, ABLE Trusts, trust accounts, etc.
• Individual Training and Care:
• Protects the rights of individuals served by RSD, Inc. according to agency and state policies and reports all violations, as required by policy.
• Attends PSP’s or assigns responsibility to other staff to attend.
• Oversees development of PSP’s for individuals served by RSD, Inc. as designated by PSP Team.
• Completes or assigns responsibility to complete all assessments/evaluations needed to determine each individual’s needs.
• Assures that training is provided as specified in PSP’s, data is maintained, and goals are met.
• Assures that all individuals training notebooks and permanent files are updated and complete, as required by agency standards.
• Assures that individuals have a daily schedule of activities.
• Monitors individuals’ expenditures, as needed.
• Assures all behavior incidents are handled and reported i.e. GERs, according to procedure specified by behavior management plan and provide input for the development of behavior plans.
• Assures that data for quarterly report is tracked and compiled for review by case management/State.
• Assist individuals to attain and maintain least restrictive placement.
• Assures proper appearance of individuals, i.e. clothing laundered, mended, etc.
• Monitors individuals’ general hygiene and health at all times.
• Maintain medication certification and assist with self-administration of medications, when needed.
• Screens people into program(s).
• Coordinates porting opportunities for individuals, as needed.
• Assures all staff members maintain consumer confidentiality at all times.
• Coordinates and applies for Vocational Rehabilitation services for individuals, as needed.
• Facility-Related Duties:
• Assures that facility, furniture, and grounds, if applicable, are kept in good, clean condition according to health and safety standards, and/or report needs to CEO.
• Assures maintenance of facility is reported/completed as needed.
• Assures that vehicle used by facilities are provided proper maintenance and service as required by policy or manufacturer’s guidelines. Maintains maintenance checklist as required by management.
• Handles emergencies, such as burglaries and vandalism, and assures proper authorities are called, and the building is secure.
• Assures adequate supplies are available.
• Supervisory Duties:
• Supervises expenditures, as authorized by CEO or Board of Directors, corporation policy, and within budget.
• Oversees all bank accounts.
• Recruits, trains and retains competent staff.
• Assure staff ratios are maintained as requested by CEO and as required by the State, and fill in for absent staff as needed.
• Evaluates staff as required by corporate policy.
• Coordinates with Training Coordinator for orientation of new staff on policies & procedures.
• Manager will provide general orientation as indicated by policy.
• Makes recommendation to CEO for corrective action as needed, provide corrective action and documentation, as requested.
• Assures staff follows policies/procedures and rules/regulations and are made aware of new policies/procedures, etc.
• Provides environment which promotes the professional development of staff.
• Assures staff follow their job descriptions and learn the skills needed to complete their jobs responsibilities.
• Supervises the collection of training records.
• Supervises the distribution, recording, and storage of medications, as required by policy.
• Mediates conflicts to assure programs run smoothly.
• Public Relations/Marketing:
• Coordinates and cooperates with parents, guardians, case management, DD Division, regulatory agencies, providers, and others involved in service delivery system.
• Participates in local or state activities, and conferences that educate public about our services.
• Maintains good relations with businesses, service groups, volunteers, etc.
• Assists Management Team in the development, implementation, and maintenance of strong marketing program that will enable program to maintain and recruit people who need are services.
• Other Duties:
• Carries out policies/procedures of agency.
• Attends all staff meetings, as requested.
• Attends all training sessions, as requested.
• Assures that First Aid/CPR and Medication Certification and other required training is kept current on all staff, as required by policy and the State.
• Reports any driving infractions that may affect insurability as required by policy.
• Assures all staff follow interagency protocol for conduct and confidentiality.
• Accepts other job-related duties, as assigned by CEO.
• Requirements
• Knowledge: Considerable knowledge of applied behavior analysis techniques and principles; goals and objectives used in individual care programs; agency and state policies and DDP rules for documenting and maintaining records; basic procedures for operating households, including balancing checkbooks, spending within budget, purchasing and cooking; home maintenance; basic management techniques; basic personal care; accepted policies, procedures, rules, and practices for providing for personal care to individuals; rights of people with disabilities.
• Skills: Skill in the use and operation of a vehicle; use of mechanical devices used to lift or assist individuals; use of adaptive equipment; use of household appliances, cleaners, cooking equipment, hand and power tools, lawn mowers, arrange/repair/replace household items or equipment.
• Abilities: Ability to move independently or with reasonable accommodation within the facility and community to transport individuals; to read and apply written instructions; to communicate effectively orally and in writing—with staff, parents, individuals, other professionals and the general public; to determine and implement proper training techniques; to identify problems and take corrective action; to train and instruct others; to organize and direct daily activities; to write in measurable terms and implement PSP's; to be honest, ethical and moral in fulfilling duties and keeping records; to accurately and in a timely fashion document incidents and actions; to physically lift and assist individuals; to establish and maintain positive and respectful working relationships with staff and individuals served; to work scheduled hours or as needed; to complete tasks with little or no supervision; to organize the services provided to individuals served by RSD.
• Nature of Work: Physical effort is required to lift and/or physically lift individuals. Standing, walking, or bending during much of the work period is required. Exposure to unpleasant sights sounds, odors, physical aggression and offensive language may occur on a regular basis. Primary contacts are with individual’s families/guardians in the program; but regular contact may occur with outside agencies, such as APS, DDP, Dept. of Family Services, HUD, licensing agencies, medical personnel, police, etc. You will also be required to coordinate with day services staff who serve the individuals living in the home. Contact with parents, guardians, relatives will vary, depending on the individuals.

Job Type: Full-time

Pay: $24.00 - $26.23 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overnight shift
• Weekends as needed
• Weekends only

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $24 - $26