MS Dynamics Licensing Manager

*This position is flexible to sit anywhere in the US*

The Microsoft Dynamics Licensing Manager to be the fundamental resource for both our customers as well as our internal consultants. Must be familiar with the Dynamics 365 Finance and Supply Chain family of products but would also look to expand knowledge into Customer Engagement, Business Central and Power Platform as well. Must have expertise in license changes from existing Microsoft on premise CRM/ERP systems (AX, GP, NAV, SL and CRM) to online cloud-based solutions. This role will be working with customers to understand their user base and identify licensing solution(s) that would be most beneficial (favorable) for movement to the cloud. 

Essential Duties 

• Act as technical expert on Microsoft Dynamics 365, both on premise and cloud, for Finance and Supply Chain,
• Customer Engagement, Business Central and CP/NAV/SL family of products
  
• Work with clients and RSM consultants to determine Microsoft Dynamics 365 product and level that best fit client needs
  
• Consult with clients during the decision-making process
  
• Provide technical expertise on Microsoft Dynamics 365 products for proposal development and execution of
  presentations/demonstrations including presales design 
  
• Ground to Cloud Transitions
  
• Work with clients and RSM consultants on ground to cloud transitions of Microsoft Dynamics 365 products utilizing technical expertise including recommendations on products, impact to licenses, ramifications, and sequencing of project 
  
• Manage and maintain client license renewals
  
• Adjust active licensing on monthly basis as needed based on client usage
  

EDUCATION/CERTIFICATIONS

• Bachelor’s degree preferred
  

TECHNICAL/SOFT SKILLS

REQUIRED

• Strong communication skills (including grammar, spelling and correspondence/document layout) required 
  
• Highly organized, accuracy and attention to detail, as well as the ability to follow directions are a must 
  
• Ability to multi-task and continuously keep multiple responsibilities moving forward simultaneously 
  
• Able to prioritize work flow, work independently as well as participate in a team effort is necessary 
  
• Friendly, courteous, and customer-service focused 
  

PREFERRED

• Experience driving business transformations and enabling adoption of new technologies across business units 
  
• Good interaction and communication with business stakeholders 
  
• Excellent written and verbal communication skills and the ability to interact professionally with a diverse group of business executives, managers, and subject matter experts
  

EXPERIENCE

• 2 years of Microsoft Dynamics AX/D365 Finance & Supply Chain licensing experience
  
• 3 years of the Microsoft Dynamics family of products
  
• Understanding of Microsoft licensing guides and incentives
  
• Experience with driving Dynamics Software as a Service (SaaS) transformation 
  
• Knowledge of AX, GP, NAV, SL and Dynamics CRM 
  
• Business Central and/or Power Platform licensing expertise 
  
• Working relationship with Microsoft helpful 
  

LEADERSHIP SKILLS

• 2-4 years of prior leadership or supervision experience - Preferred 
  

JOB DESCRIPTION

• Great articulation, with ability to drive focused meetings with various stakeholders (business & IT)
  
• Analytical thinking and excellent, problem-solving skills
  
• Manage and maintain client license renewals
  
• Adjust active licensing on monthly basis as needed based on client usage 
  
• Other duties as assigned 

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.