What are the responsibilities and job description for the Street Supervisor position at RTD?
At Regional Transportation District (RTD), We make lives better through connections!
When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.
RTD Employee Benefits:
https://www.rtd-denver.com/careers/benefits
(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)
Provides support and assistance to bus operators, monitors bus service and investigates and analyzes situations that affect or may affect bus service. This is a safety-sensitive position, subject to the rules and regulations of RTD’s Drug and Alcohol Policy
Duties & Responsibilities:
ESSENTIAL:
ESSENTIAL:
- Investigates accidents, incidents, disputes, disturbances, and customer complaints as assigned and in conjunction with dispatch and reschedules buses due to these disruptions in service. When investigating accidents, incidents, and potential substance abuse problems, assesses ability of operators to continue in service. Evaluates the severity of an accident scene and determines if the deployment of additional resources is required.
- Monitors and provides performance coaching to operators and documents outcomes to ensure RTD’s policies and procedures are followed. Provides constructive feedback, positive reinforcement, and recognition in real time. Recommends training, retraining, or other course of action as appropriate, to ensure compliance RTD’s organizational policies and procedures.
- Coordinates with internal departments and external agencies regarding incidents, accidents, emergencies, road conditions, adverse weather, detours, schedule changes, bus bridges, and other emergent issues in an effort to minimize service disruption.
- Monitors on time performance, routes and road conditions and recommends alternate routes or suggests service improvements, as needed. Recommends adjustments to running time or additions/deletions to schedules and routes to improve on-time service.
- Supervises and monitors on-street operation of daily service, special services, special events, construction detours, and unforeseeable events to promote quality service.
- Participates in emergency preparedness planning, coordination, and response.
OTHER:
- All other job-related duties, as assigned.
Qualifications:
- High School diploma or equivalent
- A minimum of two years of experience as a bus operator in a full-time capacity or equivalent
- A minimum of one year of supervision in a street operations role preferred.
- Must have and maintain current CDL and DOT physical
- The ability to work unusual hours, split shifts, weekend, and holidays. Due to industry demands you may be required to work/cover shift(s)/stay late/start early on short notice.
- Proficiency in transit operations environment.
- Proficient with Microsoft Office Suite.
- Ability to communicate effectively, orally and in writing
- Ability to use sound judgment
- Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details
OR
- An equivalent combination of education, experience, knowledge, skills, abilities.
CAREER MAP
Based on job performance, experience, education and position availability the next step on the career map for this position may be:
Lead Street Supervisor
Lead Street Supervisor
The position will remain open until Thursday, August 29, 2024
RTD provides equal employment opportunities to all employees and applicants for employment without regard to race (including traits historically associated with race, such as hair texture, hair type, or protective hairstyles), color, religion, national origin, ancestry, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, age, genetic information, disability, service in the military, marital status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
For a full statement of RTD's Equal Employment Opportunity (EEO) policy, or for information on filing an EEO complaint, please select the applicable link below:
https://www.rtd-denver.com/open-records/reports-and-policies/eeo-policy
Pay Range:
$65,177.00 - $92,062.25 Annual
RTD is an Equal Opportunity Employer, please see our EEO policy [
https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO Policy Statement- UPDATED.pdf
]
RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting. Starting salary is based on the candidate’s relevant and verified education, training and work experience. Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.
Salary : $65,177 - $92,062
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