Windows Systems Adminstrator

Position Title: Windows Systems Administrator

Location: Dahlgren, VA

Status: Full-time / On-site

Clearance: Secret

Required Certification(s): IAT II (Security )

About Us: RTL Networks, Inc. is a rapidly growing company primarily focused on providing information technology (IT) support services and personnel to various commercial and government customers for extended-term contracts. By providing a wide array of professional services and products, we help our customers leverage technology and operate confidently in their technology environments to ensure resource predictability, security, and reliability to meet business objectives.

Summary:

RTL Networks has an exciting opportunity for a Systems Administrator (Windows). We seek qualified professionals to support our team’s Research, Development, Test, and Evaluation Program at the Naval Surface Warfare Center, Dahlgren Division (NSWCDD), in Dahlgren, VA. The Systems Administrator (Windows) is responsible for Windows Based system administration and customer support of servers and workstations in a Research, Development, and Testing and Evaluation (RDT&E (Research, Development, Test & Evaluation)) environment.

Primary Responsibilities:

• Answering questions about installation, operation, configuration, customization and usage of assigned products installed on Windows 10 Computers.
• Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
• Specific support consists of troubleshooting hardware, software, and network related issues encountered by users.
• Hardware support includes, but not limited to Intel x86 based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC).

• Software support includes, but not limited to Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools.
• Installation of new software releases, system upgrades, evaluation, and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).
• The Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy.
• Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
• Maintain and develop IT related procedures required to support the organization.

• Support also includes working with the organization’s Information Assurance Officer (IAO) for achieving system accreditation.
• Provide recommendation to future IT needs of the organization.
• Maintain data files and monitors system configuration to ensure data integrity.
• Assist in the preparation of a monthly progress and status report.

Qualifications:

• A minimum of three (3) years of professional experience.
• Demonstrates strong troubleshooting skills along with strong analytical and problem-solving skills.
• Must have the ability to multi-task and assist others to resolve IT related issues is essential.
• Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment.
• Requires a strong understanding of current Microsoft supported Windows operating systems.

• An understanding of Linux operating systems is desirable but not required.
• Requires a high level of competency in both written and oral communications skills is strongly desired with ability to work in a team environment.
• DoD Directive 8570.1 Information Assurance Technical Level II certification required (i.e., Security CE, GSEC, SSCP, or CCNA-Security).
• Familiarity with the Department of Defense (DOD) networking and security accreditation processes and procedures is required.
• A working knowledge of Windows Active Directory is required.

• A working knowledge of current Security Technical Implementation Guides (STIGs) and Risk Management Framework (RMF).

Physical Demands:

• Must be able to lift equipment weighing up to, 5 lbs.
• Must be able to stand and walk for prolonged amounts of time.

• Must be able to twist, bend and squat periodically.

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level. US Citizenship is a requirement for clearance at this location.

NOTE:

• The applicant selected for this position must have and be able to maintain an Active Security Clearance.
• U.S. Citizenship required.
• Applicants must have a valid driver’s license for this position and will be subject to verification.

• Chosen applicants must pass pre-employment drug screening, credit review, and a criminal background check.
• Copies of certifications are required.

RTL Networks, Inc., is proud to be an Equal Opportunity/Affirmative Action Employer making decisions without regard to, age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

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