What are the responsibilities and job description for the Bilingual Receptionist position at Rudolph?
Friendly Bilingual Receptionist
Rudolph Incorporated is an independent auto finance company based out of Petaluma, CA. We are looking for a second Receptionist to join our energetic team. The Receptionist is responsible for first line of interaction with customers and vendors both face to face or via phone. This individual must be Spanish/English bilingual, personable and caring with strong customer service values. The dependable Receptionist team supports all internal departments and must accommodate multiple activities. The right candidate is driven, fast paced, friendly, able to multi-task with ease, and comfortable working under occasional pressure.
Responsibilities and Duties
- Answer phones and direct calls to the appropriate departments
- Receive payments by phone, in person, and by mail
- Detailed documentation of all activities into our software
- Heavy data entry
- Provides support to operations
- Fax, email, mail and prepare documents as needed, as well as all other typical office duties such as making copies, printing, scanning.
- Supports staff in collections and underwriting departments as required
- May pull contract information for customers
- Other duties as assigned
Qualifications and Skills
Basic telephone and computer skills with a minimum of 40 WPM helpful. Knowledge of Microsoft Office and Google helpful. We are willing to train the right person with the right customer service oriented attitude.
Benefits
We offer a casual work environment. Medical, Dental, Paid Time Off (PTO), 7 paid holidays, and 401(k) Plan with Company Match are all offered after waiting period.
Hours
This is a full-time position, Monday through Friday, 8:00am-5:00pm.
Job Type: Full-time
Salary: Depending on experience.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Salary : $20 - $22