What are the responsibilities and job description for the Aftermarket specialist position at Ruhrpumpen, Inc.?
Provide input to define and develop strategic offerings to current and new aftermarket products and services customers. Review products and price lists to proactively meet customer needs and win back customers from historical installation lists.
Provide marketing / sales with a complete existing installation list from the customer. Provide recommended spare parts to customers based on pump requirements on the install list.
Support the development of sales business efforts, travel with Sales Teams regularly to support their efforts to develop and sell parts.
Develop and maintain active relationships with key buying influences at all levels within the customer’s organization. Develop and maintain active relationships with key buying influences and with existing customers, developing necessary new customer relationships, and supporting the sales team to better understand installation lists and customer’s aftermarket needs.
Establishing and maintaining good communication with the Outside Sales Engineers, Aftermarket, Distributor Sales channels to identify and maximize parts growth opportunity.
Interact with sales and aftermarket to implement and develop account specific strategies within key customers Provide excellent customer service by agreeing on meeting with customer and scheduling them to proactively address and meet their needs.
Create an onsite install list to develop specific parts list for each account. QR Code plates campaigns; to identify and work with the customer to apply QR codes plates to all pumps in operation on site.
Job's requirements : Degree in Business Management, engineering or equivalent Previous business experience Excellent communication skills Strong skills to build relationships MS Office Products Analytical thinking and problem-solving skills Availability and willingness to travel within US up to 50% of the time ERP Baan experience (desired) Experience with rotating equipment (desired) At Ruhrpumpen, we value every employee, recognizing that each person contributes to our success through their position.
We are one team! Join our growing team! Powered by JazzHR
Last updated : 2024-08-20
