Route Auditor

Route Auditors are responsible for auditing commercial and residential routes by reviewing routes to ensure efficiency and accurate billing. This position will also look for opportunities for increased services and potential safety hazards. The Route Auditor will recommend improvements in route scheduling, service changes, or other changes to ensure safety, efficiency, and profitability. The hours and physical demand may vary by location.

RESPONSIBILITIES OF POSITION:

• Review designated routes to gather data, including but not limited to travel times, disposal volumes, service and collection times, and accuracy of route sheets to reduce costs, improve revenue, and reduce safety hazards.
• Sequence routes to ensure efficiencies.
• Utilize computerized program to identify overlapping routes and recommend improvements to operating efficiency.
• Ensure accurate customer billing by verifying service provided, equipment serviced, and frequency of service.
• Identify opportunities for increased service needs and/or potential new business in the area.
• Complete route analysis of route logistics, landfill locations, and municipal routes.
• Identify safety hazards associated with the routes and recommend resolution.
• Maintain route files with appropriate maps.
• Recommends container repairs and replacements, as necessary.
• Prepare detailed reports of route audit findings; review all audit data and recommended improvements with General Manager and department managers.
• Provide feedback to Route Managers and Operations Managers for driver productivity.
• Perform duties in a safe manner in compliance with all local, state, and federal regulations and company policies.
• Maintain a professional work atmosphere by performing and communicating in a manner that promotes good relationships with drivers, operations team, customers, clients, co-workers, and management.
• Perform other duties as assigned.

REQUIRED SKILLS/ABILITIES:

• Good written and verbal communication skills to be able to communicate effectively and professionally with internal and external customers.
• Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner.
• Good follow through ability; adheres to work schedule and follows through on challenges as they arise.
• Must have reliable transportation and be able to travel independently to locations within the market area.
• Experience working with SAP and/or Route Smart, a plus.
• Computer proficiency in Windows and Microsoft applications, including MS Office, Word, and Excel.
• Must be able to read a map or ability to utilizing map application.
• Must be organized and detail oriented with the ability to multi-task.
• Possess proven analytical/problem solving solutions for the customer and the company.
• Strong organizational skills; detail oriented.
• Must be able to work independently, make decisions, prioritize work, and resolve problems.
• Ability to identify issues, make decisions, and recommend solutions.
• Ability to work a flexible schedule, including overtime, weekends and/or holidays.
• Ability to perform physical requirements of the job.
• Additional skills may be required to perform additional task(s) specific to work location, department or line of business.

PHYSICAL WORK ENVIRONMENT:

• Office environment, driving vehicle, and route/truck environment.
• Exposure to extreme weather conditions.
• Prolonged sitting and repetitive motions performed working on computer and other office functions.
• Exposure to residential and commercial waste.
• Possible exposure to high traffic conditions while outside of the vehicle.

OTHER REQUIREMENTS:

• Must have High School Diploma or GED, Advanced Degree a plus.
• Must have valid driver’s license and have good driving record to meet Rumpke driving qualifications.
• Must not have any DUI’s or OVI's within the last 5 years or 2 in any 10-year period.
• Must not have any license suspensions within the last 2 years.
• No more than 3 moving violations within the last 2 years.
• Must be able to read and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and safety training.
• Legally eligible to work in the United States.
• Must be able to produce satisfactory pre-employment drug test and background check results.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.