What are the responsibilities and job description for the Store Manager-Verizon Wireless Premium Retailer position at Russell Cellular?
You equip people with the wireless products they need and make sure they get the customer service they deserve. You are a Store Manager who believes in your company, in your team, and in the best interest of your customers. If you're self-motivated and interested in a career in retail sales, if you are looking for an opportunity for growth and financial stability, then you need to consider being a Store Manager for Russell Cellular, a Premium Wireless Agent for Verizon.
- Facilitating retail sales of cellular phones and wireless services to the general public
- Creating additional sales opportunities through creative marketing campaigns
- Continually increasing knowledge of telecommunications products and services
- Observing retail sales reps selling process, teaching best practices and ensuring delivery of top-tier customer service
- Seeking additional sales through creative marketing and community involvement
- Developing and monitoring action plans for the accomplishment of daily/month sales goals
- Prepare Wireless Specialist reviews with approval from the District Sales Manager
- Facilitate new hire sales training program and ensuring that are required elements are completed
- Pre-screening of job applicants and conducting all interviews
- Hiring of new employees with approval from the District Sales Manager
- Conduct disciplinary action plans as needed with approval from the District Sales Manager
- Manage shift scheduling
- High School Diploma or GED; some college (in sales, business &/or management is a plus
- At least 6 months of sales (or customer service) experience is required; wireless telecommunications retail sales management is desired
- Basic PC skills including email, Internet and knowledge of Microsoft Office (Word, Excel)
- Strong interpersonal, verbal and written communication skills; ability to build relationships and adapt to a diverse customer base are required
- Outgoing, motivating, confident, positive team leader with an amazing ability to inspire others
- A knack for technology, telecommunications, and the ability to learn wireless quickly
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