Quality Assurance Tech

At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman’s, and Pangburn’s have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy! 

A day in the life…

As a Quality Assurance Tech, you will work directly with the Quality Assurance lead and Manager as well as your team members to ensure that only the finest product is shipped to our consumers. This will include conducting quality inspections, resolving quality issues, investigating root causes, and following proper procedure for all documentation. You will also learn the job function of all quality team members so that you may relieve them during breaks or while on vacation or sick leave.

What you will be doing…

• Operates equipment, tools, and machinery in a safe and proficient manner.
• Requests, receives, maintains, weighs, bags & inspects.
• Must be able to read and understand process specifications, scales, weights and volumes.
• Must be able to pay close attention to detail.
• Verify that process, specifications, from raw material to packaged goods, are maintained at acceptable levels.
• Maintain high level awareness of area sanitation.
• Works with employees and managers from all areas of the plant to ensure compliance with RSC guidelines, rules, and procedures.
• Performs clean-up activities and assigned.
• Conforms to rules.
• May be assigned other duties by plant management as required.

Do you have what it takes? 

(Basic Qualifications)

• At least 18 years of age
• High school diploma or GED
• Must be able to lift up to 50 lbs.
• Ability to routinely and frequently stand, stoop, bend, and lift during a 10 – 12 hour shift
• Ability to stand on hard surfaces for the duration of a 10 – 12 hour shift
• Experience working in a manufacturing environment.

Do you stand above the rest?

(Preferred Qualifications)

• Two or more years in a manufacturing facility
• A passion for chocolate
• Excellent communication and public relations abilities.
• Experience in a quality role

What it’s like at the Russell Stover Plants

• Safety. Your safety is important to us, so we provide protective gear. We also go through an in-depth Good Manufacturing Practices (GMP) training on your first day and continue to share safety tips daily
• Surroundings. You’ll be working around different machines – Schubert’s, forklifts, electric pallet jacks, and chocolate candy banks/steels.
• Activity. Some activities may require standing in one place for long periods, walking around, or climbing stairs/ladders, and routinely lift 50 lbs.
• Temperature. You will be comfortable year-round with our climate-controlled environment. Our temperatures are consistently around 63°F but could fluctuate depending on your specific role.
• Smell. You will enjoy a variety of deliciously sweet aromas and you may end your day smelling like chocolate!
• Dress code. Relaxed, with a few rules to follow for food safety, personal safety and in guidance with our good manufacturing practices (GMP). Comfortable, closed-toe shoes are required. Leather, imitation leather, or rubber boots or shoes must be worn in the kitchen and other areas when working around hot liquid/product or hot water.

At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace and is an affirmative action employer.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

Make Happy. Work Happy.