What are the responsibilities and job description for the Certified Pharmacy Technician position at Russell Tobin?
Job Title: Pharmacy Care Technician
Location: Remote (PST - Nevada, Arizona, New Mexico, Utah, Montana, Idaho, Oregon and Colorado, Wyoming (Not in CA/WA)
Pay: Depends upon State/Location
W2 contract duration: 9 Months – Contract to Hire
Training hours are in PST
Description:
The essential functions of a Pharmacy Technician in Prior Authorization are providing expertise and customer service support to members, customers, and/or providers. This position exists to take incoming requests for prior authorizations, for formulary and non-formulary medications (this can include Commercial, Part D, High Touch Clients, Community and State cliental, Adherence and Monitoring and Prior Authorization Clinical Appeals), while ensuring a high level of customer service and maximizing productivity. Requests can be received via fax or telephone, from providers' offices and pharmacists. The position provides clinical review for authorizations in keeping with legal and contractual requirements, including but not limited to turn around times (TATs) and service level agreements (SLAs). The technician must provide the information clearly, accurately and in a professional manner. Interactions with callers must be documented per contractual and various regulatory / legal requirements.
Required Qualifications:
- Active National (PTCB) and or State Board of Pharmacy Technician Licensure
- 6 months of Customer Service/Customer Relations with Healthcare professionals
- Basic proficiency with Microsoft Excel (ability to create, edit, and save a basic spreadsheet), Microsoft Word (ability to create, edit, and save a basic document), and Microsoft Outlook (ability to send emails)
- Able to work 5am to 12 midnight with ability to work flexible hours, including OT and weekends
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
