Credentialed Trainer, Health Information Management

RWJBarnabas Health
Oceanport, NJ Full Time
POSTED ON 3/23/2020 CLOSED ON 7/10/2020

Job Posting for Credentialed Trainer, Health Information Management at RWJBarnabas Health

Health Information Management provides tools to simplify release-of-information, chart tracking, and chart deficiency tasks. The HIM Coding Application involves utilizing specialized workflows to assign various procedure and diagnostic codes to a patient record to ensure accurate reimbursement.

Role Description

The Credentialed Trainer is responsible for providing staff education on the Epic Electronic Medical Record application. This staff education will primarily be delivered in-classroom. This position requires a commitment to work full time alongside training and other operational and IT professionals.

Qualifications

Education

  • Preferred: Bachelor s degree or equivalent years of relevant work experience
  • Minimum: Associate s degree with three (3) or more years of related work experience

Work Experience:

  • Preferred: Two (2) years training experience, preferably in a health care setting
  • Minimum: One (1) year relevant experience
  • Preference for knowledge of current inpatient clinical system workflows and processes
  • Familiarity with Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) required

Licenses and Certifications

  • Minimum: Obtaining applicable certification as a Certified Trainer will be an expectation of the role
  • Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicable
  • For clinical applications, clinical licensure is preferred

Key Competencies

  • Adaptability/flexibility: demonstrating flexibility with respect to changing end-user business needs
  • Critical thinking: the ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
  • Dependability: the ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner. Must be detail-oriented with strong organizational skills and able to function effectively in a fast-paced environment and meet deadlines
  • Initiative: the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
  • Interpersonal skills: the ability to communicate information clearly and concisely with project leadership and subject matter experts; the ability to gain trust and establish effective relationships with Epic counterparts
  • Learning: the ability and willingness to learn new software and systems
  • Listening: listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
  • Problem solving: seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
  • Resilience: the ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
  • Teamwork: Ability to work effectively with colleagues and managers. Keeps others informed of work status and changes that relate to their activities; and encourage team cooperation to successfully carry out team initiatives. The extent to which we demonstrate enthusiasm, courtesy, pride in our work, flexibility and spirit of collaboration.

Additional Competencies

  • Strong communication and interpersonal skills
  • Familiarity with LMS Management
  • Demonstrated experience in presenting scripted training materials to large groups and public speaking
  • Ability to conduct engaging and effective training sessions to diverse audiences including management staff, nurses, medical assistants, ancillary support staff, physicians, nurse practitioners, physician assistants, pharmacists and others.
  • Preference for experience in adult education
  • Outstanding customer service, people and organizational skills.
  • Self-motivated and detail oriented skills are required.
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