What are the responsibilities and job description for the Patient service rep position at RWJBarnabas Health?
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Patient Services Rep
Req # : 0000163604
Category : Billing / Collections / Registration
Status : Full-Time
Shift : Day
Facility : Barnabas Health Medical Group
Department : Ocean Heart and Vascular
Location :
Barnabas Health Medical Group,
770 Lighthouse Drive Suite 130 A, Barnegat, NJ 08005
Job Overview :
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations.
PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks.
The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.
Qualifications : Required :
Required :
- High School Diploma or General Education Degree (GED)
- Relevant experience and / or training, or equivalent combination of education and experience
- Demonstrates a clear understanding of the importance of patient satisfaction and safety
- Strong oral and written communication skills
- Attention to accuracy and detail
- Able to multitask and work under pressure
- Ability to work independently and in a team environment
Preferred :
- Associates Degree or Bachelor’s Degree
- Previous medical receptionist experience or background in general office
Scheduling Requirements :
- Shift Working : Monday-Friday, 8 : 00AM-4 : 30PM
- Day Shift
- Full-Time, 40 Hours Per Week
Essential Functions :
- Performs patient check-in and check-out functions
- Answers routine questions in person and over the telephone
- Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
- Creates and maintains health record information, files and organizes as needed
- Coordinates with insurance providers and handles pre-authorizations and certifications as necessary
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time, with or without notice.
Benefits and Perks :
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care / Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
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Last updated : 2024-10-04
