What are the responsibilities and job description for the Specialist, Billing position at RXO?
Solutions driven success.
RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together – so join us on our mission to disrupt the industry.
As the Specialist, Billing, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
Pay, benefits and more.
- Full health insurance on day one (medical, dental and vision)
- Life and disability insurance
- 401(k) option with company match
- Education assistance
- Company paid holidays
- Paid-time-off (PTO)
What you’ll do on a typical day:
- Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
- Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
- Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
- Develop a working understanding of the internal technologies required for daily functions
- Communicate with various internal company departments to address problems preventing orders from billing to a customer
- Partner with transportation providers to secure required documentation for customer billing
- Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
What you need to succeed at RXO:
At a minimum, you’ll need:
- 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
It’d be great if you also have:
- Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
- Experience with Microsoft Office
- Strong problem-solving skills
- Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here.
