Rental Sales Associate

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About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a Fortune 500 company with 800 locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

Summary

The Rental Sales Associate will be responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts as well as potential commercial rental customers and consumer household needs. This requires the Rental Sales Associate to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.

Type of Work: Permanent, full-time

Salary: $43,000 - $45,000

Shifts: Monday to Friday, Dayshift (6am to 3pm for first couple of weeks, then the hours might change to 7am to 4pm or 8am to 5pm)

Why Ryder:

• Weekly pay.
• 10 days of Paid Time Off upon hire.
• Excellent benefits package after 30 days.
• Retirement Pension Plans.
• RRSP
• Stock options.
• A safe, friendly and respectful working environment.
• Room for growth.
• Lots of learning opportunities

Responsibilities

• Performing the role of Rental Representative at the rental counter, providing excellent customer services.
• Handling the sales and process for inbound calls as well as outbound solicitation.
• Doing Yard Check to inspect vehicles.
• Maintaining current and accurate data within the company's marketing database.
• Responsible for generating rental, lease and used vehicle sales leads.
• Manage all rental asset processes to include Vehicle Pm and cleanliness standards
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base
• Performs other duties as assigned.

Qualifications

• H.S. diploma/GED required
• Valid Driver’s license required.( Class G2 or above)
• Two (2) years or more customer service with issues resolution experience required
• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast paced, dynamic environment
• High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Must be computer literate intermediate required

Job Category: Sales Support

Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040.

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Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.

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Salary : $43,000 - $45,000