What are the responsibilities and job description for the NWW Desk Adjuster position at RYZE Claim Solutions?
The 1099 Adjuster is a dedicated adjuster of RYZE Claim Solutions who is responsible for Non-Weather Water homeowner claims within the state of Florida. This individual will handle claims on a desk task basis which includes, but not limited to: full investigation, documentation, collaboration of estimatics, negotiations, coverage evaluation, and written communication with detailed reports/notes and letters. The desk adjuster will assign a staff field adjuster to complete the on-site inspection and work with the field adjuster with the investigation of the claim.
Requirements
- Have a valid Adjusting license for the specified service territory. (If non-licensing state, Adjuster must have a current non-resident license.)
- Minimum of 2 years of Residential property claims experience at the desk.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required:
- Excellent customer service – demonstrates prompt attention to customers’ diverse needs; able to listen with empathy, and respond to requests timely, professionally, and confidentially in a respectful and courteous manner.
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Excellent oral & written communication:
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
- Must be able to write a professional letter: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Strong investigative, analytical and problem-solving skills.
- Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook.
- Proficient with Xactimate estimating platform.
- Proficient with Guidewire or Claim Center
- Must be detail-oriented and possess excellent organizational skills, including effective time management, able to work independently to prioritize and follow through to completion the daily tasks and related projects.
- Knowledge of insurance policies and estimating best practices.
- Metric-driven results to achieve stringent claim lifecycle timelines.
Salary : $45,100 - $57,100
