What are the responsibilities and job description for the Team Lead Desk Adjuster position at RYZE Claim Solutions?
The Position: We are hiring a Team Lead Desk Adjuster to join our growing company!
We offer competitive pay, a complete benefits package, along with a 401(k) match, holidays and generous PTO!
Overview:
The Team Lead will investigate, evaluate, reserve, negotiate and resolve assigned claims in accordance with client guidelines. The Team Lead will lead a time that provides timely, accurate, fair, and professional service to all clients and insured parties while maintaining a high level of production. Must have property claim handling experience.
Key Responsibilities:
- Conducts thorough investigations, as outlined in the claim handling guidelines and best practices
- Denies, settles, or authorizes payments to property claims based on coverage, field reports, and verifiable damage
- Interviews, telephones, or corresponds with insureds, claimants, vendors, carriers, witnesses, public adjusters, attorneys, etc. to gather important information to support the claims; including proofs of loss
- Sets proper reserves
- Takes recorded statements as needed
- Reviews and evaluates property claims for coverage and further claim handling procedures to conclude within required statutory time frame
- Interpret policy language and evaluate coverage issues of multiple different policies and endorsements
- Addresses emails and voicemails
- Prepares technical claim documents and correspondence
- Prepares report of findings of an investigation
- Contributes to department efforts with an emphasis on team collaboration
- Other Duties as assigned
Qualifications:
- Bachelor’s Degree
- Three plus years of related property claim handling experience
- Three years Management experience
- Xactimate estimating experience required
- Must hold a valid claims adjusting license
- Strong Writing Skills related to policy interpretation is a must
- Decision making skills and the ability to work independently
- Good organization and time management skills
- Analytical and proactive claim handling skills
- Excellent customer service skills
- Proficient oral and written communication is a must
- Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook
- Good organization and time management skills
- Familiar with a variety of field concepts, practices and procedures
- Ability to speak Spanish a plus
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- What are you seeking for compensation?
Education:
- Bachelor's (Preferred)
Experience:
- property claim handling: 3 years (Preferred)
- Management: 3 years (Preferred)
- xactimate estimating: 1 year (Preferred)
License/Certification:
- claims adjusting license (Preferred)
Work Location: One location
